Customer Ratings & Reviews

I think by now we all know that just about 100% of these controllers have joystick drift. I hated to have to return this controller because of the outside build quality and materials used, but in the end if it can't function properly as a controller then it's useless. Not sure if there will be a new batch or version without these issues but this generation of controllers is the equivalent to the Xbox 360 in terms of Microsoft trying to sneak defects past consumers.

Button presses not registering. Thought I'd roll the dice and be the chosen one but nope, the controller was detective immediately.

While this may be an awesome controller, it came with the A button Defective and the stores within 200 miles do not have one available to replace it.

This is my 3rd elite series 2 controller and the A button is smashed in after i turned in mine with a warranty that had the exact same issue. Really would like my 180 dollars back feel completely ripped off.

I have been gaming for a long time. This is the first time I have ever bought a second hand ( refurbished gaming controller for the Xbox series X ) My order arrived quickly with the package in good condition. Although upon opening it up. Allowing it to get a significant amount of charge in it. Powered the controller on and I immediately realized that the right bumper was not responding as it should

My 2nd time buying elite 2 the first one started falling apart after 6 months never dropped or thrown one of the paddles never worked and there was a rattling inside the controller

I mean overall its a good controller BUT this thing breaks so much. Been through 2 of them in 2 years and they make you buy the warranty again. I should just be able to continue on with my old warranty, costs $70 each time! Debating if I should purchase the warranty again or just have them replace it with a new one. I never throw my controllers or hit them either. 1st one the AUX input stopped working and the 2nd one that I am now the left bumper is unresponsive at times. 50% chance it works whichs is extremely annoying.

Unfortunately this was my second purchase of an Elite 2 and same issues. The quality for the price just isn’t there.

came with a bunch of issues, don't know how this past any test to be sold.

Controllers buttons are stuck, barely been used will have to return for a new one

it will break before you know it, it took less than a year for it to break and for the price, it's not worth it at all it's a trash controller

It worked great initially! Was skeptical of the bad reviews you can find when googling this product. That said, the joystick no longer works. There’s a significant delay when pushing up. I will be replacing mine. I’d highly recommend looking elsewhere or purchasing the geek squad 2-year plan. Although, very costly. I’d also suggest looking elsewhere for a paddle controller more reliable. Fortunately (or unfortunately), mine broke within the warranty timeframe.

X, Y, A, B buttons are awful. You have to press all the way down and even then, there the press may not register.

Worked ok for first day then stick drift major stick drift like literally the same day I had it

Honestly its not worth it expensive mine cane broken just get yourself a jormal fontrooler save yourself the extra money trust me.

Awesome controller. Has so many different settings to make your gaming experience more competitive. Faster trigger, faster look speed, more precision aiming in shooting games. Highly suggest buying one

Second Xbox elite controller I’ve bought from Best Buy. They’ve both quit working in some way or another. I don’t believe it’s best buys fault necessarily but yanno

This an extremely comfortable and useful controller. Unfortunately, the durability is a different story. Stick drift and button malfunctions are extremely common within the span of a year. Borderline UNACCEPTABLE build quality from a $200 controller.

Got stick drift within 3 weeks of barely any use. And thanks to Best Buy taking elite membership away. I’m stuck w a 180 dollar piece of junk

Went through 1 elite series and 2 cores, A button registers less than 80 % of the time in the testing lab. Overpriced garbage