Customer Ratings & Reviews

Product came without a box, only the cable, controller and varios paddle / stick accessories in the protective case. The buttons were sticking. Returned as soon as I could.

I am very disappointed. The left stick drifts after a little over 2 months. Just outside Best Buys return period ofcourse. Sure I can send it in for repair but now I'll be without a controller for weeks or months. This is a known issue with these, I wouldn't recommend buying these until they fix it. Best Buy, I hope you do what's right and let me exchange or return this even though I'm outside of the return period.

The controller is fine but make sure you look at the box went in to get a Xbox elite controller with all of the buttons on it. Dude would not let me look at the box. Thought i was gonna steal it even said im not gonna let you hold it because you may run with it. I said fine whatever bought it got home and found out he sold me the core now i have to spend even more to get the charger case, and the rest of the buttons 

Product was terrible got the controller that day and took it home to find the LB1 is broken

I bought this online "open box excellent condition" and the only thing I received was the controller, everything else was missing. Had to take it to the local store and fight with them to replace it. Check your box when you get it!

Have had this a little under a year(purchased 8.17.20), used it a few times cuz it’s just my controller for whenever I’m not playing keyboard and mouse games. The paddles on the back are not comfortable at all. The controller has the worst drift I have ever seen, it goes up down, literally making my character wiggle back and forth on the screen, drift started a few days ago (4.8.21). Sadly it’s the worst gaming product I’ve ever owned. 170$ for an unusable controller. Absolute garbage.

Do not buy this. Good for first few months, but normal wear includes stick drift, stuck paddle buttons, & random disconnects. Not worth

This controller is no where even close to good for how much Microsoft is asking fr it. The analog sticks are not good quality and drift way too much. The same problem was for the 1st Gen and they seem to have not fix that issue.

This series is defective, the Y button on these do not work. I have to exchange another defective controller again.

To have bought two in the past five years I wouldn’t recommend it honestly $140 for Xbox controller With some interchangeable joysticks, don’t waste your money guys stick with the Xbox controller that comes with it

So far it’s been a pretty good controller, not sure it’s worth the price unless you play a ton of competitive games

When this controller works its amazing but out of 3 ive recieved 2 of them had problems and even now the one ive just recieved in about 4 months the left thumb stick click stoped working.

The left stick has bad drift up and down. Had the first Elite controller and same thing happened. This one began just outside of warranty. Ridiculous for something this expensive.

I have had this for less than two months and it already has stick drift

Buttons stopped working in less than two months, No

Replaced 3 times. each time had issues with the Y and a button not being able to be pressed. stick drift out of the box. a joke for the price

Im pretty sure i got a defective unit. The Bluetooth would not connect. I tried a few fixes i found online but nothing worked. I have a ps5 controller and a couple of other xbox controllers all of them worked fine over Bluetooth. The controller feels good in the hand and its good quality. The back paddles are great. It worked fine if i plugged it in with the provided usb c cacble. But i paid almost 200 for a wireless control i expect to be able to use it without wires. Returned it. Thankfully best buy has hassle free reurns. Gotta love em.

this aged poorly, at least for me. out of box it worked well enough, with the only issues being sticking keys. I've taken pretty good care if it this far, putting it back in the case between uses and never mishandling it in any way. now, however, the bumpers require HARD presses in order to get any kind of response, the ends of the hair trigger locks have fallen off, and the d-pad has began to stick. I was hoping that in terms of durability, this would be able to outlast the factory controller shipped with my xbox, especially when this is nearly a third of the price I paid for my console, but it seems that that isn't going to be the case.

Didn’t like that you had to buy the back paddles, never opened the box to use it because I had to purchase the back paddles

Worst controller I ever bought had to return 1 that the b button stopped working got another one 2 weeks in and it has horrible stick drift worst purchase