Customer Ratings & Reviews

I have owned this controller with a warranty for about a year and a half now, and it has been out of stock for nearly the past 7 months, it came back into stock for like a week but then it was out again. Meanwhile other stores like Microsoft and Target have had it consistently in stock for the past 2 years. So annoying! The reason this matters is because my left stick has gotten a drift and is now unusable after just a month of receiving it!

Just opened my elite controller and the A button stays stuck in when I press it most times.

It is not worth the money! The button broke after having the controller less than a month!

Wow 1 month of light use and the A button, LB button double click. Right stick drift.......

Not worth the price at all.. Joysticks go bad very quickly and are very loss to begin with.. I wouldn't recommend this product..

I love and have had every elite controller at this point but the durability of them has gone down hill. My last 2 didn't last two months. Left bumper broke on one and the rubber covers on my latest one fell off. To top it all off I bought the warranty knowing there temperamental. But when I went to use it my replacement was "lost it the mail" and they had to refund me. Still haven't got my money back or a replacement controller.

Would not work, bad right controller. Then returned for exchange with warranty and was told I had Purchase a new one.

Purchased on release date, 2months later power button is broken causing controller to turn off itself every couple seconds. Even when using a charging cable. Purchased product replacement from best buy and they have been sold out for months and associate at the store said no idea when or even if they are getting more. Go with other brands or get a replacement warranty with a store that will actually stock them when you need to replace.

Great value for the Elite 2. Night and day using this vs a standard controller, especially for FPS.

This high end Xbox controller died in under a year. I’m 65 and I only game a few times a month so I’m beyond disappointed. I build my systems (ex IT tech) for myself, family and friends. So as highly recommended as this controller was it’s hard to believe it died in under a year with only minimal use.

I love everything about this controller except for the fact that the thumb stick L3 button breaks after 3 months. I keep having to return it to best buy and pay another $50 each time for the protection plan everytime it breaks. Ive had 2 that had the Right bumper break and 2 that had L3 button break. 4 broken controllers $50 each time to get a new protection plan, $200 total thats ridiculous!

I think this was over priced with what it came with and the quality was only pretty good

Great product- I have received nothing but great reviews from the individual I purchased it for.

breaks really easy just from normal use. had the left stick drifting really bad just 3-4 months in if that

Happy with purchase would buy again. Best Buy needs to hire more people to help with questions.

Less than two weeks in, RB button does not work, ton of stick drift, completely unsatisfied

Bought it on 1/8/2020 and its already broken on 1/30/2020 the left stick will only work when pushed up 3/10 times. Bought the protection that we paid $39.99 for to get it replaced and now i have to spend an extra $39.99 to protect the next one. Just buy a regular controler. Theyve lasted much longer and are exponentially cheaper to replace.

I just bought this controller and the A button doesn't register sometimes it's annoying

Worked well, but didn't have rubber nubs on bottom, right bumper and trigger went, and an about to send out for service.

Easy to use and helps gameplay! Love the mapped bottoms on the back and fast trigger response