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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16819 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 16,819 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best pro controller on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market! This might be the best thing Microsoft has ever created. No other controller comes close to its perfection. Only wish it worked on all consoles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller with room to improve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good controller with back paddles. It is a plus if you are looking for added weight in comparison to the standard controller. The back paddles need some time to get used to. The most important feature to me is that the sticker click can be disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller very sturdy and can adjust to your comfort it even comes with a little tool to loosen or tighten each stick and if you drop it they fall out instead of break it’s brilliant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Last controller you will have to Buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller in the game. Perfect for anyone that feels all the Xbox controllers are fragile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights good, the grip is better, interchangeable sticks and d pad is better, and the paddles are amazing. If you can learn to use them naturally in the way you can map them to different buttons. You can become a great player

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed when I needed it pickup was a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller beware of long term quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller get the protection plan right bumper failed on me 3 times now but it’s my go to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, has it for about two years now and I still love it, it’s my favorite controller in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the previous Elite. I had an issue with the left joystick on the Elite 1. Swapped it for the Elite 2 and have been super impressed! Microsoft got smart and made this controller a rechargeable unit. It comes with a charging dock ad well. Best part...the battery life is GREAT! The controller feels very substantial in your hand and isn't flimsy AT ALL. I highly recommend! Make sure to get the Geek Squad warranty...just in case. Its totally worth it. Especially when you're spending this kind of cash on a controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the comfortable feel and extended battery life of your Elite 2 as well. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a controller for a gift to my nephew and he loves it i try it my self and controller is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller we use. We are a gaming family and have 3 of these controllers. We love them and having Best Buy total tech is convenient to getting them fixed if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better! These controllers always ended up with a stick drift so I finally switched to GameSir

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller -- Be sure to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anazing but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller you cant beat it! I got one around 3 years ago and after about a year and half it got really bad stick drift whis is insanely annoying especially since its $180, you would think it wouldnt break but i guess not. Nonetheles, this is my second controller of it that im buying. Although this time i bought the warranty for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing with lightning fast response. Fits perfect in hand with quality feeling material. Game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller for Gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Easy to use and comfortable in the hand. Love this color combination and charging is quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade for Serious Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Controller – Great Feel and Performance! The Elite Series 2 Core (White) is absolutely worth it! The build quality feels premium, the buttons and thumbsticks are super responsive, and the adjustable tension is a game-changer for shooters and racing games. The wireless connection is solid, battery life is strong, and the clean white design looks fantastic. If you're looking to upgrade your Xbox or PC gaming experience, I highly recommend this controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have to buy more batteries over and over. The grips help hold my controller better as well.

    I would recommend this to a friend