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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16819 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 16,819 reviews
  • Rated 4 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have to buy more batteries over and over. The grips help hold my controller better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for the price. However the only downside is not coming with paddles. Moreover the paddles are cheap and easy to install. Great product overall. No stick drift and it’s got some weight. High quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product - from a Professional FPS player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick by the elite controllers, they have an amazing hand feel and the paddles on the rear are in absolute perfect positioning for my hands - biggest reason I keep returning to them, I can’t game without them now it’s almost like you forget they’re there and it just becomes a regular button that naturally integrated. My only complaint is the bumpers- the elite controllers are notorious for having the bumpers go out after a year or two ( and the grips start popping off, but some precision super glue or adhesive and it’s like nothing ever happened ) so you do end up needing to replace them every couple years - I’m on my 4th elite controller since the very first gen 1 elite controller release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First day out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has already enhanced your gameplay experience. Thank you for sharing what a big improvement it's offered, and we hope you continue to get great results with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right thumbstick on my elite 1 controller started to develop a delay in it so I gave the elite 2 a try. I didnt expect anything ground breaking, how can Microsoft really improve it? Well they did, this controller feels much better then the old elite controller. The adjustable thumbsticks are great. You can now have more then 2 profiles accessible from the controller. I've read some are having issues with quality right out of the box with is unfortunate since these elite 2 controllers are hard to get but if you get a good, it's a great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has surpassed your expectations! It's great to hear that you're enjoying its improved design and customization features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No need to purchase more controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I enjoy the feel and the ability to map the back buttons. Other in the house also have different button mappings that are easily controlled directly from the controller. I have not experienced any drift and the RB/LB buttons haven't failed me like the E1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it and the option to use more buttons are perfect for games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is an almost perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is expensive, but you sure get what you pay for. Every facet of this controller announces quality, from the heavy feel, to the long battery life, to the charging cable and dock. It’s all in the details, and I can’t go back to a standard Xbox controller. I also now can’t go without the rear triggers which means I don’t need to click the sticks. I can’t wait to pair this with my Series X in November. I’m a both PS and Xbox gamer and find I play most multi-platform games on the Xbox because of this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable feel, long battery life, and customization features. Thank you for sharing that it has enhanced your gaming experience; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave up on my only elite 2 controller as the bumpers were becoming very unresponsive. I bought this controller sense I have all the elite 2 stuff from the other controller. My only complaint is that when I bought this controller the 3rd trigger stop on the left trigger made it unresponsive and I have read other places where people were having this issue. Instead of returning it which would’ve been a hassle, I took apart the controller and filed down the area where the trigger hits the trigger stop. After I got it fixed and put back together it works like intended and still is one of my favorite controller but I just the fact that I had to fix it myself when it can broken was kinda frustrating when I know plenty of people who wouldn’t even know how to fix it and just return it is annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great to play, but needs better QC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our first one towards the end of last year to replace a failing Elite 1 controller. Unfortunately, the controller we got had the oft reported button problems. Upon return, it took almost a week to get the replacement. This one did work correctly. From a gameplay perspective, though, it is an excellent controller. Its programability is good. The paddles are a huge improvement over the original Elite. It feels better in the hand, as well. One big plus is that the hand grips are still solidly attached after almost a quarter of a year. On both prior Elites, they had started to peel off by this time. That is a great step forward. This is the best of the wireless controllers available. If you get it, though, I would STRONGLY recommend getting the Geek Squad extended warranty. For most purchases I would never get it. For the Elite controller, I promise you, you will need it eventually. At the very least, you will want to trade it in for a new one before the warranty expires. Then spend the few bucks for a warranty on the replacement. Just be warned, the price for that warranty has gone up a bit. That tells you something about the quality issues. Nevertheless, once you do get a good controller you will be quite happy with it. If you can use a wired controller, you might want to look at the Razer. If you need wireless, this is probably the best option. (I personally am not that fond of Scuff.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller smooth long lasting battery. Love the charger in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No back paddles included, great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the elite controllers, great grip, feels great in the hands, nice and heavy. This controller doesn’t come with the bottom paddles but I had a another one that I was replacing with this one because my top right bumper broke so I used those paddles and installed on this new white one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yr old son what was the remote don’t think he’ll ever go back to the regular remote after having this one. He likes that you can change the joystick pieces to his comfort and the paddles on the bottom of the remote great. The battery last a long time I am usually charge it for him after three days of use I don’t think it’s ever been dead since he got it and when he plays on for a long time, so it’s definitely quality remote anybody who’s looking for a good remote definitely get this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great feel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Elite controller, and the difference is noticeable. Power button clicks firmly, weight is heavier than normal controller, and triggers feel firmer. I feel the rear buttons are a bit of a gimmick (or I haven't gotten to set them up right) but for right now they get in the way. Definitely hoping it'll last more than my traditional controller, which usually fails because the right trigger ends up becoming sticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL/PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole controller is so comfortable, I can play for like 3 days straight without charging it, because I mainly play for 4 hours a day. The case that has the charger in as well is awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Could Be Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best controller for more competitive gamers. I purchased the Scuf before this, and was quite disappointed after the left joystick started sticking (not drift, just stuck in the down position) within 3 months of purchase. It was also a bit of a pain (and limited) to program the pads. Then I purchased the Elite S2, and what a difference it made. The magnetic, interchangeable joysticks are a breeze to swap (have to take the whole faceplate off the Scuf). The rear pads are programmable through the Xbox UI, offer more combinations to progrsm, and can save up to three independent configurations for different games or styles (a button on the controller lets you flip between the three without having to go through the UI). And the trigger adjustments are quick and easy to adjust on the fly. My only issue with this controller is stick drift, hence the markdown. While it did hold up well for 10-11 months, I had to send it in to Microsoft for a replacement at the 11th month (Best Buy didn't have any at the time). I did get a replacement after a little over a week, but it was equally bad, if not worse within two weeks. Fortunately, Best Buy had a resupply and I was able to get a new one. A near $200 controller should not fail like that in less than a year. I get that nothing lasts forever, but the gimbles should be better quality for a premium controller. That said, the S2 is worth the purchase if you are into more competitive gaming, however, buy the extended warranty. Will definitely be worth it in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but check the box before you leave.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the controller function. The cost was way too much tho. It's a game controller. It was almost $200. I was not happy with opening the box to find there was no controller in the box tho.. luckily i figured that out before I made it to my vehicle and went back in. The best buy resolved the issue for me.. but make sure to check before you leave.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible controller but not cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. A little pricey though. The feel of the device in hand is great and very different from the standard controller. And there are so many configuration options it seems overwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was pained at the thought of buying a controller for this price. However, once I opened the box it became apparent to me just why the price was high; this controller is bulletproof. Amazing quality of materials, very very comfortable, incredibly customizable. This controller will last you years and years easily. Only downside is that it is not currently compatible with iPad. I stream my PC to my iPad for gaming, and was disappointed as a result. Amazing controller though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its quality construction, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft