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Customer Ratings & Reviews

$134.99
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Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 16,946 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Premium feel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for a long time been very displeased with XBOX controller that were manufactured by Microsoft. You ended up paying a premium price for a product that was anything but. They would malfunction after a marginal amount of time, and even physically break with little wear and tear. The Elite 2 is proving to be a step in the right direction. The premium build quality and vast amount of customizable features make for a very well made, and well conceived controller. USB-C or wireless charging by way of a docking station that is provided are great additions to improve the value. The down side is really the idea that it takes over $150 of a price tag for Microsoft o provide a quality controller option. But at least it's a pretty good one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a premium product for you and that you're enjoying its updated design and features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Best controller for competitive gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good controller for competitive gaming but unfortunately the sticks do get stick drift after daily use. It will give about 4 months before you need another controller. But because extended warranty that kind solve the issue if you have the extra money to afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very Solid Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles and customization make this a must-have controller!! The weight also feels =very good in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Much better than older controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from standard controllers. The battery life is much better and the overall feel is better as well. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having more options to customize. I feel the price is a bit high for the value of those buttons. Battery lasts long and charges easily. The remote is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller but with one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. A lot of customization and features. The only issue is the analog sticks. They will eventually get stick drift unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it for high use and using the gsp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about a year or so, very good controller though

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite among the “pro” controllers. Love the sturdy, heavy feel of the controller. Customization options are better then every other controller. Recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unplayable with input delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great settings, feel, look etc. But for some reason there was Huge Input Delay. Completely unplayable, had to return and get a base controller that had no issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an elite what do you expect 10/10 controller all around

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best controller out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great must have controller I’ve literally never used a better controller ever

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Customizable product for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features of my custom ordered controller for other platforms for a fraction of the price. Has extra pieces to interchange for additional customization. Totally worth the price and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Worth it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on this for years and i would always say to myself i don't want to spend that much on a controller. The sticks started falling apart on my last one and i asked a friend that raved about the elite if it was worth it. He said you won't have to buy another controller for life. I broke down and got it and before unboxing it i was impressed with the package. This thing feels great. Very impressed and pleased with purchase. I regret not getting it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Feels amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller weight feels amazing, the battery life is plentiful, and the finish is great. Been using non-stop and had zero issues. Its a wonderful replacement to the first elite which i still have and have been using for years. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mid grade quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid grade but at least it's first party. Sad that this is the best they can do. No screenshot button, terrible build quality or consistency, in had to buy 3 before I got one with both working bumpers and A button. Premium feel but way too heavy, plus too small for my man hands. Overall i wish it were better but I will use it, especially for the under side paddles. At this point I can't game without them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase at a great price for this bad to the bone controller!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight to controller and feels smooth and responsive 3 didn’t modes to save for different layouts for quick switching

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Better feel controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and feel better than the original elite controller that made your hands feel clammy.

    I would recommend this to a friend