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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 16,930 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    I love the controller, but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but the buttons keeps messing up and I've had to go back to change the control and buy the warranty again and again. Got a new one about 1 week ago! Let's see how long it will last! It's like if best buy has a monopoly with these controllers. Im not saying it does, but it feels like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Elite Controller V2 is still amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome controller for the price, I was just simply unaware it did not come with the extra accesorices and case, regardless the controller is still the same very premium elite 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Controller is great but prone to breaking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly the best controller out on the market however this is the 2nd controller i bought and i decided to get the protection plan on this one and once it broke best buy was not able to send me a new one... i jusy wastee my money on a payment plan i wasnt able to use?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned two of these controllers now. My last one lasted 6 years, very impressed with the quality. These feel more heavy duty than the basic controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller is the best controller I ever had with the paddles to add to it make it even more elite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 wireless controller for Xbox Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Elite Series 2 Wireless controller for Xbox Series X is an awesome upgrade to your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming experience just got better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a core gamer and old school like me ,this one is for you. Buttons are smooth ,interface is quick and awesome. Connects quickly and its cheap if compared to other ones in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling controller ive ever used in my 20 yrs of gaming. If your wanting a great controller without the paddles this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for superior grips

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up a replacement for my last elite pro which I bough about 5 years Earlier. Saved myself the money on having an extra case as the extra paddles and knobs work on the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling nice grip great battery life the joystick grips are favorite feature

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you are enjoying the grip and battery life. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    It's expensive but it's worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands and the response is outstanding. I really like the customization options. All of the buttons can be re-mapped so that you can make the controller work best for you. The charging station / carrying case is a great option as well. Just drop it in an it connects pretty much every time. If you're serious about gaming with the X-Box this is the controller for you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 for serious gamers out there. We're glad that you're enjoying its comfortable fit, customization features, and responsive controls, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers makes life so much better when gaming

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Best Xbox controller, hands down!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 elite controller was a major upgrade from the series 1. My series one had many physical defects, ( rubber gripping peeling off, bumpers breaking, analog stick rubber peeling off) but with the series 2 I’ve experienced zero issues. Controller feels great and really helps in all games with the paddle configurations along with trigger modifications. Love this controller and totally worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a big upgrade for you. We're glad that you're loving its updated comfortable feel and customization features, too. Thanks for sharing your experience and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is super nice. It feels nice and I like it much better than the PS5 Edge controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Zero complaints, use it everyday, I can’t wait to get a couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    great controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] wasn’t expecting to like it as much as i did, it’s really a good feekpling controller and the customization is very nice, i have different “modes” for different games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    I mean its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a okay mid price Controller this is my Fourth controller from xbox Hopefully it doesn't have the same problems as last time. Stick drift and button sticking

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love the paddles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love gaming with this. Stick drift is the only con. I usually get it right out of the box and it gets worse as time goes on. Get the warranty and you can replace it. Im on my 4th one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only minor issues so far. sometimes it randomly disconnects, but that's maybe once a week. Reconnect and it's fine. The sticks weren't great for navigating game menus out of the box, bit I think that has to do with the thumbstick tension, which is adjustable. EASILY the most comfortable controller I've ever held.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for any Xbox player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Had the original and decided to upgrade to the second version, no disappointment at all. Quality feels better and the sticks are durable. Customizing the controller paddles/buttons is ready to do from the app in your Xbox console

    I would recommend this to a friend