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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 16,929 reviews
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 4 out of 5 stars

    Get the protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Elite controllers are amazing you just need to get the protection plan for any problem that can occur from use of a controller like stick drift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The down directional button doesnt work properly. I will habe to send it in to be repaired. This isn't really Besy Buy's fault. It is Microsofts fault though. Where is the QA testing durijg manufacturing?!?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous Xbox Elite controller and really liked it. It’s rubber would wear off which I’m guessing may happen to this one as well. The reason I only gave 4 stars is because you can not change out the batteries on the new model. The whole controller has to be charged. I’d prefer to have a rechargeable battery pack and still be able to use normal batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent but Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Functionality and customization, though it is very expensive, the price jump over the original was a bit unnecessary. the rubber grips are a big help for sweaty gaming sessions, and the rechargable battery is a nice touch, although it is a shame that it is built-in and non removable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. No more batteries. Love the customization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing more need be said than I love this controller! I use the paddles underneath to make actions like sprinting and melees easier to perform. I have 4 separate setups -- 2 PCs and an XBOX X and an XBOX S. This controller completes the set (4th one). I use it and another one wired for my PCs and wireless for my XBOXs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for multiple presets plus stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller isn’t bad and I enjoy the ability to create multiple controller presets for different games but after a few months of use it acquired stick drift in both joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is of the best controllers I’ve ever used. Totally customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however I have had to repair it myself a couple of times due to dust build up on certain buttons but very straight forward the customization of it is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a customizable controller, but this feels out of my league honestly. A+ idea with C execution unfortunately. A controller with this price has to be perfect. It really wanted to like this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy, charge lasts a long time recommended choice

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Finally cheaper option without the case and extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Elite series of controllers since gen 1, it is nice to finally have a cheaper purchasing option than the $180 original gen 2 with the case and charging base.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Series 2 seriously awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used way better than the first generation no separation in the padding and almost no stick drift even after weeks/ months of use I generally replace mine once a year anyways but this is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Excellent controller, just take good care of it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game a lot, this is worth the price. Very high quality. Although like all Microsoft controllers, don't drop it, the bumpers aren't particularly durable. I don't think I'd recommend it for kids who might not be careful with it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best version yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have owned so far. Stick drift did occur, but I am tough on the left joystick. It’s currently being replaced via warranty and lasted longer than most others have. I also like the removable paddles on the back as opposed to ones that are built in. Some games not all 4 are needed and the others tend to get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done a great job on the 2nd gen elite controller. My only problem with the 1st gen were the grips and they've completely rehauled them here. They don't feel as tacky at first touch but once I start to play I actually much prefer the grip on the 2nd gen controller. Overall the controller feels much more solid. A little more compact grip which has proven much more comfortable over the last month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best controller for Xbox I love this thing it does everything tension the sticks for better aimed shots triggers for extra buttons I use mine for melee get it you won’t regret it it feels great in the hand true premium quality

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a nice high quality controller. The only thing I dont like is the Dpad. Not ideal at all for fighting games. But very customizable and great for casual games otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Halo Infinite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there have been a lot of backlash on this controller, and I can't comment on durability. I have enjoyed it a lot, and having extra paddles helps with playing games, so you can keep fingers on thimbsticks. Adding the 2 year protection plan from Best Buy also makes my mind at ease with durability. I would only buy it at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, very customizable huge advantage over regular controllers.

    I would recommend this to a friend