Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 11058510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just feels right using it. Easy to install, incredibly durable battery.
I would recommend this to a friend - Pros mentioned:Overall performance
Sturdy and solid controller.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Elite Series 2 I have purchased. My first one held up well to a lot of gaming hours over the first 2 years.
I would recommend this to a friend - Pros mentioned:Battery life
Xbox elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller, no problems, holds charge for hours.
I would recommend this to a friend - Pros mentioned:Battery life
Awesome controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. The best thing I would say is the rubber grips don’t peel and the battery last long before recharging
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dominic,
We're thrilled that you're loving your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated grip and rechargeable internal battery, too. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Great but not $180 worth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Some of the optional buttons feel cheap, but it creates an advantage with mapping buttons.
I would recommend this to a friend - Pros mentioned:Overall performance
Best controler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great and a plus to gaming. Will recommend to all that are looking
I would recommend this to a friend - Cons mentioned:Price, Stick drift
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one controller and had major stick drift right out of the box. Returned and exchanged 1 week later and still had and am having stick drift issues. Controller feels great in hand but for $200 should not be havibg any issues.
No, I would not recommend this to a friend Great Product, Great Service and Best Warranty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and an excellent extended warranty. Don’t be a fool get the extended warranty on all electronics. We have had to use it a few times in the last 2 years in various electronics and Best Buy has always treated us right on the replacement!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been great! Highly recommend this item and the quality is amazing
I would recommend this to a friend - Pros mentioned:Battery life
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Last a very long time! Changes games on Xbox completely!
I would recommend this to a friend - Pros mentioned:Overall performance
XBOX ELITE CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new controller compared to my other aftermarket one I was using.
I would recommend this to a friend Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this controller, works great. Nice grip on it and added back buttons are great.
I would recommend this to a friend
Controller
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great controller and really well made. Nothing wrong with it besides it being a bit pricey for a few extra buttons.
I would recommend this to a friend- Pros mentioned:Overall performance
Best Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, I got on a lower price and that was a surprise
I would recommend this to a friend - Pros mentioned:Battery life
Awesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may look similar, but it is much different than a much nicer controller. Awesome and excellent battery life
I would recommend this to a friend - Pros mentioned:Overall performance
Highly reccomend for serious gamers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this, definitely feels and works on a different level of quality then any other controller ive used
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Xbox and best because they have all the accessories I need.
I would recommend this to a friend - Cons mentioned:Price
Good controller, but catch it on sale.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like to title says, try to find this one on sale. It’s good overall but it’s not worth the full retail price
I would recommend this to a friend - Pros mentioned:Overall performance
Hands down the best controller!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned multiple type of controllers like, scuf, cinch gaming, etc but it doesn’t compete with an Elite 2 controller 100%. You’ll take your gaming to an Elite status.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that the Xbox Elite Wireless Controller Series 2 has edged out other controllers you own as the best. Thank you for sharing your experience and we hope you win a lot of online matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Broke after 2 months Warranty did nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right bumper broke after two months. I had a 2 year BBY warranty. The controller is sold out at the store and online. So I left best buy with a broken controller and no replacement. They would not give me my money back. I called Microsoft for their warranty. They transfered me all around an I never got to the right department. I have to schedule a visit with Microsoft and drive to one of their stores if I want anny assistance. This is my 5th Elite controller that has broken. I switched from Sony to Microsoft because of Halo. I am getting the ps5 this year not the xbox series x or whatever in 2020. I have a photo of 3 of the 5 broken controllers surrounded by working controllers attached.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't already visited a Microsoft Store in person for assistance, we recommend contacting Xbox Support first, which you can do online here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care