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Customer Ratings & Reviews

$134.99
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Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 16,906 reviews
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Was great, until bumpers stop functioning.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, until the bumpers start acting up. Started with the left bumper then moved to the right. Possible software issue cause it changes between them. Only one works perfect while the other needs a very hard press to recognize it’s being used. Still have my previous elite 1 controller and it still works perfectly. Kinda disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase. My son needed an upgrade for his Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with paddles, still good though. Battery lasts long too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Controller, However….

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement on the last gen! The grips are much more durable and the controller looks great. However, already having to hard press the RB to work, after only a year of use. When customers spend that kind of coin, we want everything to work for more than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Much better than the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improvement over the 1st gen.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is improved on this controller from the first generation. Great matte finish and sturdy enough for long gaming session. Rubber grips can still be improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alvino,

      Thanks for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be a big upgrade over its predecessor. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son requested this and loves it. I was hesitant to spend the money but he’s very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever owned and definitely love the updated look and feel. I can’t see myself ever using the regular controller ever after owning this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Level up while keeping warranty coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third purchase of this item and works great. Last one outlived the warranty so had to but the same one. Great item for all gamers

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Easy Movements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and great control, Both my son and I loved unit this item, yet there are issues with it moving by itself..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller ever made for the Xbox I’m loving it!! Programmable buttons and charging case worth ever penny!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy then the original controller but really smooth at using

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good controller, just gets stick drift quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video game controller on the market and a great product!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy at your own risk. I bought this controller a year ago. The first one I got had an inconsistent A button. I returned it for a replacement to Best Buy. The replacement had the same issue. I mapped the A button to another button and was able to deal with it for a while. I sent it back to MS for repair. They had it for 2 weeks when it came back, same issue. Then it started to just turn off in the middle of a game. This happens at least once a week now even when the controller has a full battery. This would be a great controller if it wasn't so unreliable. I will say when the controller works it is great. Best controller I've ever used, unfortunately it doesn't always work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a cheaper controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good for about 6 months and they typically get stick drift or buttons internally end up sticking even with consistent care. The price does not align with the actual value.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controler!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a big step up from the last Elite controller. Fit and feel is great and so is the responsiveness of it. I wish the price was a bit less though...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable feel and responsive operation. Thank you for sharing your thoughts; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Warranty will save you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy my controllers from Best Buy utilizing the Geek Squad 2-year warranty, because they will not last that long anyways. This is my third Elite Controller. The others failed due to irreversible stick-drift. For such an uber expensive item, I wish they would address critical failures like stick-drift and button sticking. If not for that, I’d give it 5 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Controller was excellent and been using long time. Easy to use and long life battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice if you are looking for a elite like controller

    I would recommend this to a friend