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Customer Ratings & Reviews

$134.99
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Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 16,936 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing controller so happy i got it, will never go back to a regular one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in store service. Wish there was a better way to track in store inventory as I was told on the app they had some in hand but was told I had to order. I know in todays world is hard to track but it would be very convenient to make it more reliable as a consumer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The added heft and the rubberized grips really make this a controller of choice for me. Lots of cool options like making the analog sticks tighter and hard to move. Only real issue I've had is battery life has been rather... short? Feels like I have to charge this quite often and I don't game for hours either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An over-priced must-have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like these should be cheaper, but straight up - once you've played with an Elite controller, you can't go back to a regular one. Fair warning - I'm on my 3rd one, you get right about 2 years out of it with moderate use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller Good battery life and good gift for the gamer in your life

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Still figuring it out

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep having issues with the bumpers not working. If not for that issue this would be the perfect controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, great haptic feedback and customization capabilities.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product it wokrs great no drift at all awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Controller expect it can start to break or malfunction after a using it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Told it is the best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son has used the Elite series One for ~ 2 years, he stated that the series 2 is an awesome improvement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller heavy duty I recommend it specialty for every day players

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute unit of a controller. Will never go back to the og.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but definitely a quality piece. Treat yourself to something “elite”.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad it was a good investment for you! The in-game control and precision hosted by your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space. There's simply no more intuitive or customizable interface out there! We're happy you have been loving the hosted experience and interface. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    One of the best controllers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to any hardcore FPS gamers! The paddles and hair triggers work amazingly!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      We are glad that you are enjoying the paddles and hair triggers on the Xbox Elite Series 2 Controller. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a good controller. Shipped fast so I didn't miss any game time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for Xbox gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market for the Xbox series x. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for all the mods you have as a standard with this controller and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller don't worry about batteries and lasts very very long with great grip.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m fully aware of all the reports and issues that came with this at its launch so I probably like many others , decided to wait and see if they fixed whatever they needed to in the later batches. I was wrong. From the extensive research I did about this, not many people were looking at “lot numbers” to see which ones were faulty and which weren’t. I ordered this about 2 weeks ago and from what I found, it was the newest lot number, #2011. So I thought I’d have a good chance at a solid one. Nope. Literally 1 week in, the joystick was drifting . And because these are so out of stock so often, Best Buy couldn’t swap mine out so I’m forced to either play with a broken one or return it altogether and wait weeks or even longer to get a new one and HOPE it’s not the same lot number. This is kind of ridiculous. I even bought the 2 year warranty on it because I was gonna be “okay” with the chance it breaks after 6 months when both Microsoft and Best Buy standard exchanges would be done. One week people... one. And I’m not the only one , 1000s of people are getting this within 30days. I don’t understand it. I have been a Xbox and Microsoft fan since 2005. I’m gonna hold out and see but I’m honestly thinking of switching over to Sony and the PS5 if this keeps up. I know I won’t be the only one in that dilemma either.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbstick drifting on your new Xbox Elite Wireless Controller Series 2. If you'd rather not wait for assistance through Best Buy, it should still be covered by the manufacturer's warranty through Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this contoller. The weight is perfect and the texture is great.

    I would recommend this to a friend