Customer Ratings & Reviews

I absolutely love playing with this controller. At first, I was hesitant because of the price but after a while I feel like the price is more than a bargain. I can use it for my Xbox, my computer and my cell phone. I can customize it for movies, individual games and streaming, soo much more. It's insanely customizable. The weight and durability are amazing. Gaming just isn't the same without it. By far one of my favorite purchases of all time. Don't even get me started on the battery life... It lasts for like 20 hrs, sometimes more.

Okay for the online gamer this is definitely a great idea for your gaming experience yes it’s definitely pricey but buy once and no not like the saying you will not cry once. I have had the elite series controllers since last model and yes upgraded and love the customization of them and the ease of use and the performance is amazing. Battery life is great also. If you’re a gamer you will love this controller and it will make gaming experience even more awesome. Definitely go get you one and enjoy and get the geek squad coverage to it’s worth it for all your purchases.

Was looking for a good controller and Microsoft got this one right. All the options I need in a one package. Well placed buttons, good feedback, and changeable stick and button 1options. Charging is quick and lasts a long time. The case has the charger in it and makes it easy store, carry, and charge as needed. Use with a PC with both Bluetooth, and the optional dedicated connector. One for a laptop and one for a PC. Both are responsive and it's easy to change between them. A solid controller.

This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

The controller has great responsiveness, comfort, and versatility. It has a quality feel because of the rubberized grips, and a built-in rechargeable battery lasts a long time.

Purchased for my husband, he loves it and allows him to play his games better.

Great controller. So many customizations in the Xbox accessory app. I love the different size thumb sticks and the D pad that’s included. Love the paddles, even though there was a slight learning curve for me on those. I like the fact that you can create a profile for different games and save it your controller. The controller doesn’t feel cheap and feels good in your hands. I do recommend you get the extended warranty due to the fact that controllers do have issues due to the amount of use they are put through. Great controller and a nice addition to your console.

I've had multiples of this controller and there is one major issue... Stick Drift. If they could fix the stick drift issue this would be a perfect controller. I have had them drift straight out of the box. It is pretty dumb that Microsoft hasn't fixed this issue.

Super dope controller. Feels amazing in your hands and comes with tons of extra paddles etc. unfortunately mine is missing the charger that comes w it but it’s a standard USBC so I can charge it myself anyway. Feels durable and super high quality but also comes at super high price. Great gift for a serious gamer but casual players don’t need all this

I really enjoy this controller. It has a good feel. The grips are nice. The paddles on the back are easy to reach. Programming the buttons is super easy. Some people have reported stick drift, which I have never experienced. I own two of these controllers. I will say I have never paid full price for one. I bought used off best buy and ebay (with no issues).

I think it’s a excellent controller , I’ve had 3 . I do play a lot . Especially FPS and for the most part these elite controllers give me a couple of years great use . It weighs about right and the customization options have been great. I know it’s costly but I really do feel like you get what you pay for . Microsoft also has a pretty good warranty with these controllers so I’m happy with my purchase

I recently bought the Xbox Elite Controller for my son, and it has completely exceeded our expectations! The build quality is top-notch, with a premium feel that’s evident the moment you pick it up. The customizable thumbsticks and paddles allow for a truly personalized gaming experience, giving him more control and precision in every game. The grip is comfortable, even during long gaming sessions, and the adjustable tension on the triggers adds an extra level of responsiveness. The controller also syncs seamlessly with the Xbox, and the ability to switch profiles on the fly is incredibly convenient. It’s definitely worth the investment for any serious gamer, and my son absolutely loves it! Highly recommend this controller for anyone looking to elevate their gaming experience!

It’s got a great feel to it and I like the ability to customize is nice, I had my first one for two years. It started to drift and the buttons began to not respond. Otherwise it’s great to use.

If you have a regular Xbox controller, put it down and go get your hands on an elite. You’ll never want to pick up another controller again. The craftsmanship alone changes your game. The quality of this controller feels amazing! Not to mention all the quality of life changes they’ve made to the series 2! Better textured grip, more profile customization, the ability to fine tune your stick sensitivity and not to mention never having to change the batteries again! With 40 hrs of charge time just sit back and enjoy your game and when your done, just place that bad boy right back in the case to charge it up again. What are you waiting for? Go out and get one now!

I really dig this controller and look forward to the inevitable Elite 3 which will (hopefully) borrow a bit more of the things I like about the Series SX controller. In the meantime, this will be just fine. It's expensive, so I do recommend trying to catch it on a sale. The build quality feels excellent, and I'm generally happy with the level of customization it allows me on PC. I primarily use this for FPS games (Apex Legends, at the moment). If you're feeling limited by what your standard controller or gamepad lets you do (especially as far as movement goes), this might help. There's a learning curve, and you'll probably spend a few days figuring out how to map your buttons with another week adjusting to using paddles, but once you get it, you can expect to feel as comfortable with it as you would any other gamepad. I really like the magnetic attachments, the trigger stops, the "Shift" options that let me program buttons do more than a single function, and the overall feel of it. The d-pad is a bit more squishy than I'd like, and I do prefer the feel of the SX d-pad to this one. It's fine, though, and you don't really use it much for FPS games, anyway. I've heard complaints about stick drift, but I think that's an eventuality with all modern controllers, regardless of brand. I typically do a full rotation with each stick before I start playing, and that tends to "reset" them, so stick drift isn't really a problem for me, especially in games with deadzone settings. That said, I've only had this a few weeks. I do have an extended warranty, just in case, so time will tell. If you think this might be for you and aren't completely turned off by the price, I'd recommend it. If you can't think of a reason you'd want it or would ever want to pay that much for a controller, skip it. Beyond FPS games, I could see this as being super cool for racing games and maybe a few other genres. Also, if you're using it for PC, get the dongle (I think it runs about $20-30). I already had one, and it works really well.

Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

Really great controller! Has a premium grip and good weight to it. Not built like those cheap plastic ones. The trigers and analog sticks are reslly good out the box but once you customize them theyre on a different level!

Nice controller it’s heavy no batteries, the charge last for a long time overall it lasted about a year and half. Better than the original version but do recommend getting the 2yr or total tech warranty on it.

Huge upgrade from a regular controller. The weight is heavier but that makes it so much better. The grip pads are an excellent touch. Love the different map settings and light customization. And getting paddles is a must

This is a great must have controller if you play enough Xbox games. Good weight to the controller. I have no problems with the grip. Even better customization. Great battery life.