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Customer Ratings & Reviews

$134.99
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Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 16,940 reviews
  • Rated 4 out of 5 stars

    Missing components

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing, grips are way much better than the original series 1 Elite controller!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift on the right stick already. I won’t get another

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend! Great value, easy to use, performed better than expectations.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending this Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying how easy it is to use and that it has enhanced your gameplay experience. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller, great analog and triggers,worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the build quality and the customization it allows you to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2! It's great to hear that your a fan of its many customization features and sturdy construction. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new controller. Works great. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has you best battery life I've ever seen.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Worthless after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after only two months. The right joystick, which I never use, spins freely when centered, and gets stuck when I move it up. Microsoft warranty is worthless as it costs $49 for shipping and parts. It lists specific parts but I don't even know if that will fix it. This is the most I have paid for a controller and have been very careful with it. My old, generic XBox controller lasted for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to me. If you play on Xbox and are good 100% worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best controller out for Xbox. I would rate 10stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adrian,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be the best Xbox controller around. Thank you for your kind words; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good for the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this controller plays accurately. light touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the previous version. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller. I use it to play bless unleashed and it has improved my game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever had. So comfortable and great feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an elite controller. Very well built and is easy to use. This is cheaper than a custom controller and has every feature that a custom one has. XBox did an excellent job with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Sereis 2 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming control on the market way better then the competition!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're proud of the package we've put together in your new Xbox Elite Wireless Controller Series 2, and thrilled you have found it to be a beneficial addition to your next-generation gaming setup! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Brand New with Stick Drift :/

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was great. Price matched the controller with Amazon. Gave it 3-Stars because it had stick drift fresh out of the box. Thats a Microsoft thing though, not a Best Buy issue. Maybe consider a Scuff instead?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate controller for the ultimate system.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues so far since release date or so, weight feels great

    I would recommend this to a friend