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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 16,947 reviews
  • Rated 5 out of 5 stars

    Great controller if you can afford it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer version of the elite controller has some added new features that really set it apart from regular controllers. The case also includes a charging dock which you can connect through the case if you wanted. Absolutely worth it if you can fit this in your budget.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Buy when on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product not worth the price and the petals on the back get annoying and are impractical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller specifically to play Call of Duty. Once you get used to playing with it, you’ll wonder how you ever played without it. The controller has multiple customizable settings and it’s easy to switch between them. Definitely a 10 outta 10!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has enhanced your performance in Call of Duty! We're glad that you're enjoying its many customization features, too. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very pleased with the fast shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson and he is very happy with it. It arrived before expected so it arrived before his birthday which was an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is xbox serious controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very outstanding controller easy buttons, easy directional path. Thumb stick feels out of this world the best controller ever.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after warranty expired started having stick drift. Otherwise it was a great controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech and open box is win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. Buying an open box one with totaltech membership is no brainer. Controller looked brand new. Super deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with responsive feedback and great placement especially for the paddles.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Defective bumpers.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Months in and both bumpers have stopped working half the times I press them. I have to press hard in the middle to get them to register the click now which makes this unusable. Sad because I owned the original Elite controller and had the issue with the rubber gripping peeling off on both sides. Now this controller has defective left and right bumpers after only a few months of use, never dropped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet open box deal. Get yourself one. Bought 3 and none of the recipients had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels well built and the modularity is awesome! Love the heavier tension on the sticks and short throw on the triggers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third times a charm, right?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller. I just hate how buttons have gotten stuck over time and/or stopped working - left trigger and right bumper. I've had to replace the controller twice, but keep coming back for more!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there are any issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If a problem pops up, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this controller. This is the first time I have bought an elite controller and i got to say, it is a game change. Makes it so much easier to play fps games. I will not go back to the regular controller after this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Darryl,

      There are plenty of gamers out there who feel the same way you do. Once you've experienced the elevated in-game control and comfortable feel of your new Xbox Elite Wireless Controller Series 2, it's near-impossible to go back to any other interface! We're thrilled you have found it to suit your needs as a next-generation gamer. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever bought. The attachments, the additional buttons and the texture gave me the best gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only controller you’ll need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my Xbox controller and now I wish I had done it sooner. It has so many features and allows you to play different styles and different types of games easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Gaming to the next level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! So many different ways to customize to you specific gaming style and comfort. Was skeptical if it was really worth the price... The money u save on batteries and the fact it comes with its own charger and protective case just adds to the value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've had a chance to see how much the Xbox Elite Wireless Controller Series 2 can enhance your gaming. It's great to hear that it's been a good investment for you, and that you're even saving some cash by not buying batteries. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bestbuy rules

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy products are awesome, and so are the people. Warranties are as well. Many thanks for being an awesome store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ILoveLadyboysPlsDontCriticizeMe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from the past elite controllers… A button still has problems getting stuck though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it is, and I've found that the triggers are a bit clunky if you're not playing a 1st person shooter game.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming on my laptop and it works well. Integrated easily and required nearly no real setup. Just plug and play for the most part.

    I would recommend this to a friend