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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 16,947 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Awesome to worthless in about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this controller. Because $180. And I did. Great feel and weight, clearly an upgrade over the standard controller. Even before adding paddles or adjusting thumbstick sensitivities, it immediately improved my Halo game. Adding paddles and making those adjustments helped even more. I knew I could never play with those crap stock controllers again. Until. First it was X. B soon followed. And now the left trigger. Unreliable- a button press doesn't register and yeah, instead of landing the melee, I'm dead. Naturally, these failures began past the return window, after an estimated 30 hours of use. Failures are getting more frequent as I keep playing (I've had it 5 weeks now), and I don't care to see which input begins to crap out next- I'm done. So I guess I'll go through the warranty claim hassle and expense and go back to playing with the stock controller in the meantime while that whole process plays out. Or buy that newly released Scuf and hope I have better luck. I'm mad, and disappointed. Because $180. And Microsoft, before you reply: You've included a link to the warranty info in your dutiful response to so many others that have been similarly ripped off. That link is just like this controller- broken.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love this controller but....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the setup with Elite controllers, but I had to send original back (only got a gift card) because of the stick drift. I know this is not Best Buy's fault

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good concept but the flaw of it the bumpers goes out like in 3-4 months of use

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Only beef i has is that it doesnt have the screenshot/record button that the series x controller has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He loves it vs the original controller that came with his console. Lots of options & configuration for his playstyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvements over Elite 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has made big improvements in the overall feel and the controller just feels a lot more tight the adjustability on the thumb sticks is very important and the back paddles are way tighter. this is a pro level gaming controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the improvements made to the Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated customization features and new back paddles, too. Thank you for sharing your experience; we hope it gives you a competitive edge.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    The best controller for features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs Hall Effect modular joystics, macros, and a screen alah Turtle Beach Stealth Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift to my son for his ultra gaming and he id beside himself with joy. Even recently he mentioned just how much he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great as either fps, fighting or extra game mode controller. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you play with this controller there's no going back to a regular controller.xbox regular are very cheaply made and do not last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an improvement over the first gen elite controller but the grip on the top is a little slick at first. After a break in period it should get better at gripping your hand other than that no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller only issue I have is quality control but it does have a one year warranty I already sent mine back and they gave me a new one with absolutely no issue from Microsoft support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, used scuf controllers for years and kept breaking the paddles. Wish I would’ve upgraded to the elite controller sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Competitive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Control nice to have 4 pedal in the back does the work of competitive gaming with quick trigger adjustment in the back would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option no doubt!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best controllers there is for Xbox right now, I bought my son one of these and tomorrow Im going to buy one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Was a little hesitant at first considering I’ve played ps my whole life. Took a little adjusting but finally managed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but never seems to last longer than a few months before something seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king of controllers truly. I was an elite 1 owner and this is an upgrade for sure. The tension adjustment and trigger locks are my favorite new features. I picked these up because it was mentioned that they would be next gen compatible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how well the Xbox Elite Wireless Controller Series 2 is working out for you. You heard right -- the Elite 2 will be fully compatible with the next generation of Xbox consoles, too. We're glad that you're enjoying its upgraded features, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to remove the hardware from my previous elite and place it on this one. Saced me a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for everyday use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the vibration feedback that the elites give, best cobtroller ive owned yet.

    I would recommend this to a friend