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Customer Ratings & Reviews

$134.99
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Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 16,949 reviews
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my son's xbox x. Makes his game play more intense and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, once you get setting to your liking it awesome. Plan to buy another for when we have 2 players

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It’s an ok controller but have had issues with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response times, I already had paddles laying around that worked. Would be nice if 2 were included though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Household of gamers. a little investment for an upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Didnt last long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at first but didnt last long. Started getting drift 2 weeks after use

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product great controller good hold good thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. 50/50 on this. Great when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2. Both have stopped working. Updated controllers and been on Microsoft support multiple times to trouble shoot. USB stopped recognizing the second controller. Bluetooth kept disconnecting. The recommendation was to downgrade the controller software via the Xbox console due to the windows upgrade not being compatible with their own freaking ELITE controller. So basically Microsoft makes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product the pads on the back are very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for Xbox gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The grips do not come off like the series 1 controller. Live the charging dock for the controller. Do not need to worry about changing batteries. If you are a Cbox gamer, this is a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're thrilled that you love your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its built-in rechargeable battery and updated grip. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok remote control just feels a bit cheaper compared to the old elite remote

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Junk! Failing buttons, won't charge, stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this. Microsoft hasn't learned their lesson from the first gen Elite. Plenty of people have issues with stick drift, buttons no longer registering clicks, etc. My controller is about useless right now. First off, I hardly ever use this controller. I bought it for PC gaming, and probably use it once every few months. That said, it's already worthless. - The bumper buttons fail to register unless I slam them - A button often does not register clicks - No longer charges when in the case/dock, have to use USB cable Either I'm lucky for not having stick drift, or it's just because I don't use it often enough. Either way, this controller is not worth the premium. Unfortunately I am past the warranty by one month so I can't send it to Microsoft for repair/replacement. How do ELITE controllers have a shorter lifespan than the vanilla controllers? Having owned an Elite 1 (broken) and Elite 2 (broken), I will never buy another Elite controller even if it has a 5 year warranty, because it's not worth the hassle. I'll be using 8bitdo from now on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still Quality Control Issues in 2022

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this controller when it works but my goodness its 2022 with Microsoft about to launch I white version of this same controller and I am about to exchange this one out for another controller due to problems. In 2020 I bought this controller and out the box it would not register when I pressed the "A" button. I remember thinking well when I can get my hands on the Series X I will try to buy this Elite Series 2 Controller again. Fast forward to Sept 2022 and I have had my Series X for a month now and the controller that came with my Series X does not register the Y button anymore. So I decided to try the Series 2 controller, verified using the Lot number that it was a 2022 manufactured model and came home to test it out. Out the box the "A" would not always be recognized, I noticed in game so I used Xbox Accessories to test out the buttons and sure enough all the buttons work fine and register in the test but the "A" button does not. Back to Best Buy to exchange. Came home with exchanged Elite 2 that had a 2021 lot number and sure enough the "A' and "B" buttons do not register with every press so I am on my way back to the store to exchange again. Stay Tuned...

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SERIES 2 ELITE

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Outstanding controller, battery performance is out of this world. Packed with features on features.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth the money now. breaks in 25 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good replacement for my Elite 2 I paid full price for. Just move sticks and paddle over. Problem is that the left joystick failed after only 25 days. Play about 2 hours or so every other night with friends. So this had alot less time than my scuf (that still works). I like the weight of the elite controllers. Very disappointed. Got a replacement because I am a Plus customer. otherwise I would be SOL and out $114. Microsoft quality is beginning to suck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Wireless Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked great and was everything I expected. Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT AFTER 1 MONTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift after 1 month with light play. Save your money or buy a scuff controller because I am dissatisfied to a max spending this much money on a terrible product. All I can do is warn others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller beautiful when you're playing. Golf games give you very accurate swing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until the left trigger or paddles are unresponsive Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller but bad quality control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bad quality control. Definitely get the warranty.

    I would recommend this to a friend