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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 16,952 reviews
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always find everything we need in electronics and is a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller to use for Xbox. Good premium feel. Great to use in all games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FINALLY ELITE 2 with BT and tons of features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paire it up with several devices and so far so good. I would only suggest the custom presets to also be able to save the pairing to another devIce

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It’s not BUT..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great but the buttons do give out pretty quickly so MUST buy warranty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Woody,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great controller but peels off fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but get the guarantee they start peeling off after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy for a replacement of your series elite 2 controller since you already have the case and accessories

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Came with a damaged cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this purchase this mad my sons very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Con

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The box was excellent condition & quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was fast, friendly, and helpful. She deserves a raise ;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but can have short lifespan.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this controller for about 4 months and I am already sending it back to Microsoft support due to left analog stick failure. First it started with a drift and then the left thumbstick has stopped reading any movement. Dead stick. Luckily I'm within the short Microsoft warranty and hopefully the replacement will be much better and last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller out there ease of use only problem anyone can run into is if you have really big hands with long fingers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good controller, I am gaming more with this than my old controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is not a cheap alternative as it comes with no paddles or anything that the normal elite series two comes with. You have to buy it all seperate. Was highly disappointed with the purchase as i was trying to save money not have to spend more for what should come with the controller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used, the face plate has a soft feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller. Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made multiple gaming profiles that you can just load up and swith to on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson loves this controller! He wanted it so bad and I bought it for him before he even told me it’s the one he wants sooooo bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bc I wanted to blow money one day it’s heavy not worth the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stick drift out of the box. Delayed A response.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn’t really be surprised every Xbox controller I’ve gotten has had an issue. I was hoping that years after the launch of the elite 2 controller that they have at least made improvements from when I last had it. They definitely have not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a standard Xbox controller for racing games and with manual mode taking different buttons, this makes it easier to switch gears.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable design and user interface of your new Xbox Elite Wireless Controller Series 2 was created to give our players every advantage when it comes to next-generation gaming. We're happy to hear you've achieved the level of in-game dexterity you were after thanks to your new device! We're glad you're pleased with your purchase. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft