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Customer Ratings & Reviews

$134.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16956 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 16,957 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller. Would recommend and buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only gaming controller you will ever need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the new details added the elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it one month ago and I'm to satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but good for the money if avid gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get an elite controller it is hard to go back to a normal one. Paddles are responsive and convenient. Get your game on with a competitive edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from the original!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it doesnt seem to have the thumbstick drift like the original elite. Only thing I dont like is the new paddles, they are just a little too small for my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked as well as the new one I bought a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coteoller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one but lacks of accesories is beautifull if u have the old one is the same but with no accesories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! All the different button changes that you can make is almost endless. I love how I can change my trigger pull with the app. So cool!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that its customization features have been useful, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first one. I have the white one, black and I wish one day I can get my hands in the gear of war one. Hands down best controller on the market. Go Xbox box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I can’t go back to primal controller not enough weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller in the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is easy to customize and comes with adaptive triggers, buttons and D pad. Best purchase. Series 2 comes with rechargeable batteries and USC Type C

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market! Thank you for sharing how easy it has been for you to use; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Refurbished being sold as new...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items wasn't new even tho that's what it was sold to me as. Definitely refurbished. Settings for back paddles already had presets installed and the xbox light was dim. Also had brown dust on the grips and had brown/orange crush all by the charger port. Luckily they allowed me to return and get another one. Which is the other one I'm going to leave a review for after this one. If new great product, sold as refurbished should be ok. But a refurbished shouldn't be sold as new, very suspicious in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller Microsoft really put great planning into this controller attention to detail was most definitely a factor here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 no different than Series 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Series 1 Elite. Luckily, bought the Best Buy replacement package based on recommendation of the employee ringing me up. Broke in less than 1 year. Returned to Best Buy and again was highly recommended to take the money instead of a replacement as Microsoft hadn’t made the units any more reliable. Went several years with just a standard controller but always missed the upgrades the Elite offered. Upgraded to an Series X console on February 5 and decided after reading reviews on the Elite 2, Microsoft seemed to have developed a reliable version of an Elite controller. Today, June 23rd, roughly 120 days from purchase, the left thumb stick made an awful sound and now is stuck. It does not return to its “neutral” position when left go. You can feel it is rubbing on something or the spring broke. It is completely unusable. Riddle me this…Microsoft has $50-$60 standard controllers that I still have and use for all my consoles…360 Elite console, Xbox One console, Xbox One S console, Xbox One X console. I’ve dropped them, thrown them, spilled food or drink on them, covered them in the hand gunk from heavy use and they ALL still work pretty much flawlessly after what a decade in some cases? But Microsoft wants just under $200 for a controller that can’t last more than 120 days??? How is that even possible? Save yourself the hassle, if you buy the replacement policy is a MUST! It WILL break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For consent gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller but will say it needs the back paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, its a blue pro controller. Not much else to say. If you know, you know.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got stuck drift after 2 months. Warranty through Microsoft and will see what happens

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aaron,

      We're sorry that you're experiencing an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has definitely enhanced my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CONTROLLER. THE EXTRA BUTTONS ARE SO NICE TO HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we own multiple. Bought this one for the color.

    I would recommend this to a friend