Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 11058510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the first generation, feels much sturdier
I would recommend this to a friend- Cons mentioned:Stick drift
Great if not drifty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller if it works… but I picked up multiple with stick drift first time usage.
No, I would not recommend this to a friend Great remote for adult gamers without kids
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but don’t drop it you’ll lose all the pieces and hats to find. Not kid friendly at all
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Supporting and everything I asked for was dead on thanks
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Button quality
Plagued by unresponsive buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I got the controller that is part of the well known hardware issue with unresponsive buttons. Specially A button for me. Wonder when Microsoft will issue a recall of all the affected controllers. Without those issues this controller was awesome.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the buttons on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back buttons are very well done and RB/LB doesn’t jam when you drop the controller. Also, the back bumpers are very easy to use. Solid 9/10
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that you're happy with the customization features and durable construction of your new Xbox Elite Wireless Controller series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Best first party controller for Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on both Xbox and PC. Back paddles are a great addition for many games.
I would recommend this to a friend- Pros mentioned:Overall performance
xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is excellent waited 30 days to get it but product is excellent
I would recommend this to a friend Great Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Better than the regular Xbox controllers. Definitely worth the money. Still has room for improvements though.
I would recommend this to a friendFor serious gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent controller especially with tension adjustment now for the sticks! Hopefully the rubber does not fall off quickly for the first series!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, seems like it has the same issue of the original where the paddles wiggle and feel lose but otherwise it's an excellent improvement.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customization options, even better response time.
I would recommend this to a friendGot what I ordered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery
I would recommend this to a friend- Cons mentioned:Stick drift
Buy Newest Model from someone else
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is built well and would be amazing if the basic model F000001 didn't have issues. Drift stick, A and Y button not always working, and RB button going out. Also I wouldn't buy it with a warranty from Best Buy cuz they haven't had any replacement controller for over 6 months.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Very nice.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, well constructed. This unit has seen a bazillion hours of gaming :) since purchase an is still going strong.
I would recommend this to a friend- Pros mentioned:Overall performance
Annoying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller pretty bad quality control mine messed up in only months
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Julio,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support for assistance under its manufacturer's warranty here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality is not that great but feels much better than the regular controllers
No, I would not recommend this to a friendAwesome Stick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controls easy as hell to use and set up…. Love all the extras and charging carrying case
I would recommend this to a friendAmazing but pricey.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller with tons of options for customization. Wish it was a tad cheaper though.
I would recommend this to a friendGreat controller, poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, bad quality. I recommend a protection plan as these controllers break quickly and easily.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there may be issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care