Customer Ratings & Reviews

I’ll start by saying I paid for it with credit card rewards- so I didn’t have to pay any extra for it. While it’s a bit pricey, I do love it and am glad I got it. It’s very comfortable, the metal pieces are really nice and it just feels better than a regular controller. I dropped it once from maybe two feet up, some of the metal pieces popped out but they popped right back in because they’re magnetic, which is actually really cool. No issues with stick drift (yet) after a few months of use. Love it so far.

this is an amazing controller my only issue is the stick drift. I have bought two of these in a used/ newish condition and both has a left stick drift. there are ways to fix it on your own and if that the case this controller works great

This is a really great controller! The battery is amazing. I opened it up and started playing with it, and it took 4 days of heavy playing until I had to charge it for the first time. The controls feel great, and I love how the sticks can be changed out. The paddles are amazing, and will greatly increase your success in playing fps games.

Great controller. Luckily we got the warranty for the last one because battery died.

We have purchased many of these controllers. My boys have used them for years and are generally pleased with them but the need to be replaced frequently due to “glitching”. The service plan you can but is too expensive to be worth it and we typically don’t have issues with it until after the 1 year mark. But they are pleased enough to buy them again.

As someone who prefers Xbox controllers over others, this controller is top of the line and gives you enough accessibility to customize and personalize your controller to your preferences with different presets so you can alternate between different game types and adjustable thumbsticks and triggers. The controller is of course just the elite series 2 controller but without the accessory kit and unfortunately it carries over the same issues the previous controller has. Thankfully, in my experience with this controller, I’ve had much less issues especially within the nearly two years I’ve had it. Would I recommend it? Absolutely… with the warranty. It feels as if they made these controllers with flaws or degradation over time and not built to last unless you’re extremely careful and lucky!

Love the Xbox elite controller. They last years. Second one I've bought. The first one I had lasted about 3-4 years traditional controllers are dead within a year.

Good when brand new, stick drift happens on either left or right thumb stick after a few months of use. BestBuy makes it easy to exchange broken defective items with their pro plan without any hassle.

Kid loves it. Works great. Says very easy and comfy to use.

Just too dang inconsistent with the quality. This is my second Elite controller and it has stick drift within a few months of moderate use and the A button was spotty out of the box. I should have returned it and just gotten a regular controller because I don’t even use the paddle/bumper whatever you call them. I only liked the rubber grips and interchangeable sticks.

The controller feels solid and not cheap. I like the rubberized grips and that it comes with a charging cable. The built in rechargeable battery is a massive upgrade over the base controllers AA requirements.

I’m on my third elite controller… but the durability is waaaay beyond the scuf. If you’re looking for paddles and button mapping, don’t go anywhere else. Only gets 4 stars because I have had to replace two one for stick drift and one because the X A and RB all started to fail.

Great grip and just has an overall nice feel to it. Doesn’t take batteries and comes with a charger and charging dock along with case and multiple options for analog sticks and dpad. Paddles on the back do take some getting used to and I started with only 2 but after some play time with them there’s no way you could go back to a regular controller which in a way is good and bad. If you’re looking for a way to help improve your game and have one of the hottest controllers on the market this if for you.

This is a very good controller. It took my gaming to a new level. It has a switch on the underside that shortens or lengthens the pull of the triggers. A really great feature. You also have the option to change thumbsticks that come with varying lengths and shapes. And it’s done magnetically. It also has 4 paddles underneath the controller that can be mapped for different functions...I found this too advanced for me. And perhaps the best feature feature is the way it feels in your hands, it’s much more comfortable than the one that comes with the Xbox.

Great controller overall, but they don't last as long as we expectes. My kids love the features and grip.

I love this controller, I don’t want any other! I will say it has stick drift right out of the box.

It feels much nicer than your run of the mill controller. As a casual gamer the back bunper buttons are kinda cool but take a lot of getting used to. The texturizes grips are great and the quality is good. Recommend grabbing on sale cause its not quite worth the full sticker price.

Now when i first saw the price i was shocked and almost turned away. But then i saw that there is NO battery pack and its just rechargeable. For this reason alone i bought it. I was pleasantly surprised however, the quality and feel of the controller is probably the best xbox even PlayStation controller i felt. It doesnt have the haptic feedback/adaptive triggers of the ps5’s controller, but as far as the xbox goes, if you have the money or this is on sale, id highly recommend it.

Excellent weight. Seemingly durable(I’ve dropped it quite a bit but it is still early). Amazingly customizable and I can use it with my pc. Best purchase I’ve ever made.

This is a great feeling controller. The functionality on the controller itself and also what you can do in the Xbox accessories app is nice. But if you play a lot, especially games like Fortnite that are demanding on the bumpers, they will fail in about 8 months. I've ran through 3 of these in about 16 months. ALWAYS get Geek Squad protection on these.