Customer Ratings & Reviews

Haven’t had the controller for a year and it’s already drifting smh

Overall this is a great controller. However, I’m so upset because for one it’s out of stock everywhere. Took forever to track this down. Plus, I open the box and my controller is missing two thumb sticks. Like what??? It’s brand new! How can this be? Will possibly return! I’m contacting Microsoft!

Garbage. Returned. Right out of the box the right joystick did not work. I loved the feel and the weight but when spending almost 200 dollars on a controller, it should be as trusty as the original Xbox one controller my toddler has thrown all over my house for the last four years.

Ive returned 5 of these. Either stick drift or buttons get stuck. I mainly play rocket league or apex

So I got one of the open box deals and picked Excellent out of the good fair excellent nothing supposed to be missing pretty much new got it opened it up right away it’s missing the pedals no charging cord looked like someone got finished eating and using the controller crumbs in the case and oh the front left bumper was broke whoever excepted that return needs a talkin too

Good but not as good as first gen elite control. Like the feel and trigger controls better on this one.

Controller wasn’t working the correct way I went to exchange it they said I was one day too late but the controller is now just gonna waste on the dresser

These controllers are great when they work. On the other hand, they wear out and break pretty easily which is the downside. The Geek Squad protection is a must have when purchasing this product, unfortunately.

I would have given it 5 stars, but the right trigger is a little noisy...

On my 2nd series 2 elite controller. Returned the 1st with geek squad replacement due to buttons going bad. LB already out on replacement. Will send to Microsoft for repair but then selling. Not messing with this expensive brick anymore.

Had to exchange because for whatever reason the back paddles weren’t included so that’s an L. I get like all the extra thumb sticks and stuff but no paddles?!? Really Microsoft

Left stick drift and RB not registering within a week. I only bought the controller because it was on sale. If you’re gaming on Xbox just buy a battlebeaver instead. It’s worth the wait. If you’re on PC the ps5 controller is the best.

Didn't come out good the first time, joysticks had major drift. Had to return for another one. So far so good.

Pay way extra money for an xbox controller only for it to get stick drift even quicker than the regular. I will just stick to the original controller and throw on a replacement plan and game happy as can be

After 1 month of use this controller no longer functions properly. The thumbsticks stick and make ALL games unusable and neither Xbox or Best Buy will take it back. I could have purchased two controllers for the price of this and will do so next time. If you are going to buy this MAKE SURE that you get the coverage so it can be replaced, I guess the joke is on me for assuming a $150 controller would work longer than 1 month.

I like the series 1 better. too expensive for the left stick to malfunction within a couple months

I’ve had my controller for a little under two years and with the first year the right bumper stopped responding soon after the left. Good thing I can reconfigure the layout and use the paddles. NOPE! Those broke too! I take good care of my equipment and to have that many faults in that sort of a time is unacceptable! Don’t buy this without the warranty! You’re gonna need it.

Was not delivered with all parts listed. Was listed in excellent condition but buttons weren't functional in addition to missing parts as stated.

I’m on my fifth or sixth model by now. It doesn’t hold up to playing competitively. The dead zones will rise, and bumpers will begin to fail resulting in double or non-existent presses.

It worked alright for almost a month, then broke down. The button on left is but functional.