Customer Ratings & Reviews

It’s ok but for the price it shouldn’t have any problems for about a year, it’s only been a couple months and not the charging port needs to be replaced!!! Not what I want to do!

I really loved this controller at first but after a few months it’s been having connection issues and the RB is now registering a “double tap”. Controller is up to date but still randomly disconnects mid game.

I bought it and then it had stick drift right out the box. I returned it for another one and it also had stick drift

Works great until the controller started to drift.

Controller wont work with software to adjust pressure on left trigger. Everything else seems to work fine

The 'A' button wouldn't register half the time and it was also sticking.. For a $180 controller I would of assumed Q.C. would of caught this!!!

It got stick drift after about 2 months. Now at 7 months the right bumber stopped working. What an expensive paperweight. I should have listened to the other reviews.

Terrible got sticky buttons two months into casual play !

I had the first series elite and it’s joystick started drifting to the point it was unusable. The Elite 2 I just bought and had for maybe 2 months is starting to drift now as well. Unacceptable for a “premium” controller

Great controller but has a very large history of breaking.

I was super excited to try this controller given the fact that I had only ever used a standard xbox controller. In the last year I have gone through a total of four controllers (thank god for geek squad replacement plan). On average each controller only lasted me 3-4 months, after that I begun to experience "drift" and button malfunction. After over a year I felt I had gave the Elite Series 2 a fair shot and can confidentially say they were a let down. I resorted back to the traditional xbox controller which I have had zero issues with after 6+ months.

This is not about the controller but a review about purchasing an open box item. The item that i got stinks so bad so i decided to return the item. When i got to the store, one associate inspected the item and told me that the serial numbers do not match on the order. I mean its not my fault that they made a mistake on this. Luckily one of the supervisor accepted the return. This was a very bad experience and i will surely think twice before i buy another open box item.

This is the second controller we have purchased after returning one just like it after having one of the toggles quit working. The new one came with a toggle that clicks or sticks when you use it!! Unable to replace the latest one due the lack product supply.

Grip is peeling off after 9 months. I like the controller but for $200 i expect the grip won’t peel off

Insane stick drift after only 2 months. its honestly kind of sad because I loved this controller but week after week the stick drift just kept getting worse. and now its completely unusable.

Just like the title says. I've only had it since 12/2023. Right trigger is making some weird noise and it doesnt always shoot. Just a heads up, those metal looking triggers are painted plastic. Theres nothing premium about this controller except the price.

I purchased one of these and within 2 months the left stick stopped functioning. Replaced it with a second one and again within a month the left stick failed. Will be returning it for a refund and looking at a Scuf.

Bought it in August 2020 and RT no longer works without heavy pressing. The same happened to me with the elite 1. That one also lasted 1 to 1.5 yrs. Great when it works but will be sticking to the regular controllers going onward.

this remote didn't last a year. My issue with the remote is when i play bumper jumper. The bumper get wore out to easy. I've used other remotes like the Razer Wolverine which has lasted me a longer time, but unfortunately it's a wired controller.

Bought this very expensive controller in Sept. 2020, and it has issues identified on the Xbox support site. The support site also says that the warranty on this controller has been extended to one year from date of purchase, which means that this controller should still be under warranty and be replaced for free. When I registered it on Microsoft, it shows the warranty expired. Microsoft team, how do I get a replacement controller for this known defective controller?