Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 11058510
Customer reviews
Rating 4.4 out of 5 stars with 16975 reviews
(16,975 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not working after a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great initially! Was skeptical of the bad reviews you can find when googling this product. That said, the joystick no longer works. There’s a significant delay when pushing up. I will be replacing mine. I’d highly recommend looking elsewhere or purchasing the geek squad 2-year plan. Although, very costly. I’d also suggest looking elsewhere for a paddle controller more reliable. Fortunately (or unfortunately), mine broke within the warranty timeframe.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Thomas,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Rated 1 out of 5 stars
very bad controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it will break before you know it, it took less than a year for it to break and for the price, it's not worth it at all it's a trash controller
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Poor quality for such as high price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this was my second purchase of an Elite 2 and same issues. The quality for the price just isn’t there.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Buttons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers buttons are stuck, barely been used will have to return for a new one
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 2 out of 5 stars
open box life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with a bunch of issues, don't know how this past any test to be sold.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Buttons are no good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X, Y, A, B buttons are awful. You have to press all the way down and even then, there the press may not register.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Ridiculous
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for first day then stick drift major stick drift like literally the same day I had it
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Smh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its not worth it expensive mine cane broken just get yourself a jormal fontrooler save yourself the extra money trust me.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best of the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Has so many different settings to make your gaming experience more competitive. Faster trigger, faster look speed, more precision aiming in shooting games. Highly suggest buying one
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Not durable enough.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an extremely comfortable and useful controller. Unfortunately, the durability is a different story. Stick drift and button malfunctions are extremely common within the span of a year. Borderline UNACCEPTABLE build quality from a $200 controller.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry if you've run into an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Elite series
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Xbox elite controller I’ve bought from Best Buy. They’ve both quit working in some way or another. I don’t believe it’s best buys fault necessarily but yanno
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Be careful.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got stick drift within 3 weeks of barely any use. And thanks to Best Buy taking elite membership away. I’m stuck w a 180 dollar piece of junk
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through 1 elite series and 2 cores, A button registers less than 80 % of the time in the testing lab. Overpriced garbage
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not for all.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an open box item so maybe it was just me but I am a PC gamer and this controller was just a Bit much for me.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Never trust the open box description.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this as an excellent open box. This thing didn’t come with the original box or papers, which is ok. Came with just the case and all accessories. The charging cord it came with didn’t charge the controller and didn’t fit in the case to charge it that way. The controller itself was disgusting it was scratched up and filthy. Don’t get how it was excellent condition.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Stick drift is guranteed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift straight out of the box. Not worth it. Good controller, but no point if the sticks aren't accurate.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Does not feel right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are hard to press and sometimes does not register at all, and does or come with back paddles at all.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 2 out of 5 stars
Don’t waste your money On this piece of junk.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. At least the one that i got. It keeps disconnecting even on a full charge also it’s up to date xbox and controller. Don’t know why is doing this. Planning to change to PS5
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Elite stick drill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First week of using it, it has terrible stick drift.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Bumpers
Rated 1 out of 5 stars
Horrible design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had like 6 of these and within a few days/weeks the bumpers either become unresponsive or double input. Such a flawed design and I’ll never purchase this controller again.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there have been issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care








