Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 11058510
Customer reviews
Rating 4.4 out of 5 stars with 16976 reviews
(16,976 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect Christmas gift, love that you can actually set the setting to the sensitivity on the thumb knob, it came with different magnets and options
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Bad quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. The quality is trash. I wish xbox would spend more time in quality control for this.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Elite Series 2 Xbox Controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the controller brand new. I hardly play my Xbox since I have a PC and mainly play games on it. I used it a couple (3-4) times, but within 3 months, it would no longer charge or power on.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift straight out of the box every time. Don't buy this garbage
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Stuck drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck drift out of the box. Very disappointed. Need better quality control
This review is from Microsoft - Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Blue
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not the best value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button stick a little and analog sticks unlock on the their own and make it hard to play live gaming.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an item that is half priced of the whole system. This is absolutely not worth it. * Brand new item broke within a couple of weeks. (Replaced) * Open box item, also not functional. * I was advices to get this remote as original is wildly inferior.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor Quality for that price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke within 3 months, it would power off suddenly while playing. I had geeksquad and returned it and got my money back because they were out of stock and could not get a new one.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Open Box Is Trash!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the “open box” version in store twice. Both were marked as “excellent condition” with all accessories included. The first one was missing the charging block. The second one has a broken right bumper. I’m 0 for 2. They’re doesn’t seem to be any quality control and they’re definitely not tested before being resold. Beware of the open box controllers!!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a stick drink less than a month into using it.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Please Don’t waste your time
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchase. The drift on this controller is Insane please don’t waste your money
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with drift on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Horrible Purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased few months ago online as a “open box certified inspected” worded perfectly to give buyers ease of mind upon purchasing. Few months down the road remote fails was told to go threw manufacture and was told when I purchased warranty was almost expired 150.00 down the drain NEVER AGAIN.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Dissapointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was a large let down for me on PC, the 4 paddles on the back of the controller only let you remap buttons and cannot be their own buttons. The software is garbage, it only lets you remap buttons when your controller is pluged in and your controller will hard disconnect whenever it is unplugged. Not worth the money at all
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Xbox style controller?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only have had the controller for about a week but all the buttons works, charging cradle inside the case is awesome, fits like a glove
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Ehh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly break:( Other than that, great controller. While it works.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 2 out of 5 stars
Great but not durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty upset with the durability of this product. If you buy it, get the protection plan. I have had to send mine in twice already to Microsoft.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy but little pricey.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its on pricier side but absolutely worth for the money spent on it. The extra triggers help a lot and it feels sturdier then regular xbox controllers.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Elite Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but worth it for FPS and and other games where quick triggers are needed or want more control with the use of paddles.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Bumpers
Rated 1 out of 5 stars
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 5 minutes realized the bumpers had stopped working
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Unresponsive "A" button
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Elite controller did me good and lasted 5 years before I started having sticky buttons so I decided to go with the Elite 2. After reading many negative reviews, I figured what are the chances that I'll get one too....oh boy. I played my first game and I noticed I wasn't jumping at times and yup, my "A" button was not registering. It's a hit or miss and depends on the angle if that makes sense. Really nice controller but not worth the $180. Boys and Girls please listen to the reviews. You will get a faulty controller out of the box!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care








