Customer Ratings & Reviews

Controller sticks started drifted not even 30 days old yet.. i would recommend get the geek squad protection becouse these Controller's are good but dont last long

So I was totally upset with this purchase because I was told by a Best Buy employee that it came with the carrying case and extra buttons got it home and was just the controller like ok great

I gave this to my grandson for christmas. Here we are at Jan 25 and it’s already malfunctioning. He loved it until it broke and since I did read the reviews before I purchased it, noting the high incidence of failure, we did have the warranty. But to have to replace it after only a month indicates a poorly designed and tested product. Also the warranty can apparently only be used once unless s new warranty is purchased. For another $40.

In two controllers i had the arroz are pressed to the left

Great controller. Waited over a year for review. Top RB button stopped working, unless it is smashed. These things should last longer.

The controller constanlty disconnects from the xbox even though it was brought gomd earlier the same day, wont stay on for more than 5 minutes at a time. I was so happy to have a new controller too, just for it to not work.

Get this controller on sale for any kind of value. Buy the warranty!!! Triggers and sticks will mess up not the grip this time. It’s a great controller but dang it won’t last.

The left bumper on my first controller stopped working. It conveniently stopped working after the warranty had expired. Bought another one. Guess what. The left bumper stopped working AGAIN and right after the warranty expired. Do not fall for the trap. Do not buy this garbage. They are stealing from you

Store experience was horrible. Upper management should be embarrassed to keep brick and mortar open if all their stores look like jails for products

i went back to my 60 dollar controller. i cant believe i spent about 180 bucks on xbox controller for it to have a bad A button. what a shame.

After awhile top buttons stop working and become non responsive over time. I’ve asked around and many other people having same issue.

My son saved up to purchase this controller. He waited and when finally got it was really disappointed. the back triggers felt loose and flimsy. wasn't happy so we returned it.

Trash, run away. For one it's far too heavy. But I'd forgive that if it wasn't complete garbage. I had to return the first one immediately after opening it (the "A" button didn't work). The replacement had a"barely functional" A button that only activated if you pressed it exceedingly hard. At first I was going to try to just use the paddles underneath and basically not need to ever press the A button. But no I'm not going to spend this much on a broken controller so I took the next one back also

Definitely worth the money!! My husband wanted the elite and the worker showed me that this one has the new features. Highly recommend.

Not very good controller. Only last about a year than doneto

Out of the box had stick drift! Don’t buy it not worth it

Terrible. Everything will eventually break on this controller. They have a manufacturing warranty for this controller for a reason.

I’ve had to replace this controller as a trigger broke on the old one. Made it a pretty good Christmas present.

Only rating 1 star because of the proteion plan they offer on this product. Product is great, very good improvement over the 1st generation elite controller. Getting the protection plan on this product is not worth it. Best buy use to have a store in my area and they closed it. I started experiencing controller drift. I called the 1-800-geeksquad and got transferred multiple times just to be told I have to drive 3 hours to use the protection plan.

Received controller as an excellent open box. Out of the box it already had stick drift. Everything looked new at opening.