Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 11058510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to replace my black one. Great product and very reliable.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controllerBest Buy never disappoints me
I would recommend this to a friend Missing everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying an box controller, all of the accessories were missing, even though it was rated as excellent condition. It was also very dirty.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Brand new and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new in box and the controller a button was sticky
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Colin,
We're sorry to hear that your new Xbox Elite Wireless Controller Series 2 has an issue. We recommend exchanging it for a new one at your local Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Not worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Died after 1yr 10 days.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, broke 10 days after warranty expired. Would not buy again.
No, I would not recommend this to a friend wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need this i was not a beliver before but i am now so much better than the keybord
I would recommend this to a friendBeware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friendpast returnable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the buttons is stuck and keeps moving upwards
I would recommend this to a friendAmazing upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best series 2 elite controller so far and hopefully they make a 3 with new features.
I would recommend this to a friend- Pros mentioned:Battery life, Overall performanceCons mentioned:Stick drift
Elit2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the controller is good has good battery life the only down side i see is after ha eing it a whiel it does get stick drift
I would recommend this to a friend Its works okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good but the right bumper is starting to double click in different games.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift right out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller had stick drift right out the box Would not recommend
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy buttons and durable design, great for an every day gamer
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller but has bad thumb stick drift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thumb stick drift is unbearable. Will be getting replacement with warranty.
No, I would not recommend this to a friend Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller wasn’t working right when I took it out of the box but it is of great quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite 2 controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Worst controller I have ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son always complain about some of those bottom is not work
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift right out the box . Should be $99;99 not 149
No, I would not recommend this to a friend Best Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox controller I have ever owned. Quality is top notch.
I would recommend this to a friend