Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$134.99
Save $15
The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 16,985 reviews
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    $180 for a controller that doesn’t last...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this controller is ELITE no question. The hair triggers, joystick adjustments, along with the different sized thumb sticks really make it very customizable. The overall feel of the controller is solid. However, over the years the Xbox controller quality has really really tanked. The regular controllers feel pretty cheap, they definitely are more fragile than they have ever been. I was in search to find a solid controller and I have been a pretty loyal customer over the years. I had the first elite controller and I loved the feel but I noticed the joysticks began to drift after about a month of gameplay. I bought this controller hoping I would see improvements and to be quite honest I was disappointed. I found the same issues and every once in awhile my controller connection would fail mid-game and I’d have to scramble to reconnect. Keep in mind these issues were probably within the first 1-3 months. For a $180 controller you would expect great quality, finish and performance and I felt this controller fell short of that. My controller is still within warranty and I’m hoping Microsoft does the right thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Don't go cheap just get this bad boy.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition. Love the way it feels and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and the battery life is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller. Battery life is great. Not perfect but close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive honestly had this for 4 years playing a lot of fps games and everything is still working perfectly. I will say the material is starting to mess up a bit but thats from wear and tear but still functional. I love this controller. A bang for your buck. Do not hesitate to buy

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Nephew loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew and he Loves how its trully customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than a scuff controller, actually metal and real quality material with long lasting interchangeable parts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. No complaints what so ever

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    All hype, not worth the big price tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using one of these controllers for about the last 6 months, I still can't understand its high praise from community. I feel obliged to share my experience. Features: The paddles sound nice on paper but not all users will find them useful. Certain grip styles will notice they just get in the way. After playing on standard controllers for so long without paddles/buttons on the back side, I've found it difficult to adapt to them and play most games with the paddles removed. The customizable joysticks are a neat idea, though being held by magnetism, they tend to shift around resulting in a springy feel. I notice this in game but also a lot while navigating menus. If I press down on the joystick and then simply let go, the action results in a down then up instead of just a down. The springy feel can be slightly reduced by adjusting the joystick tension but I have found that tension setting resets itself over time during use. Also, the joysticks have a grindy feel when pressed down and rotating, something I don't experience with standard controllers. The trigger locks are fine, though depending on your grip style, they can accidently shift settings during use. Build Quality: Now build quality is something I expected the Elite would exceed in over the standard controllers but has not been the case. The Elite controller can split open from drops as low as two feet onto a throw rug. Unlike the standard controllers that have removable grip panels and the two main halves screwed together, the Elite is simply two halves snapped together by small clips. If you are strong enough, you can literally split one of these open in your hands. A standard controller can absorb drops 10x better than the Elite. If considering an Elite controller, I'd highly recommend purchasing the accidental damage coverage because if you drop your controller once and a tab snaps off, it won't seal right and would require a replacement. Also, as of last week, my Elite controller developed stick drift in the left joystick which leads me to believe that the joystick rocker modules are no better quality than the ones used in the standard controllers. Value: Considering all my experiences mentioned above make this controller a terrible value. You are essentially spending $120 more over a standard controller for the addition of paddles, adjustable thumb sticks, trigger stops and a fancy case with charging station. Again, the features are poorly implemented and the overall quality of the controller is worse than a standard controller. I personally would not recommend this controller to anyone who is expecting a significant upgrade from a standard controller. There are plenty of cheap aftermarket add-ons out there, that can essentially get a standard controller the features the Elite has. Elite is all hype.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it totally worth the price took gaming to a new level!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, I have arthritis made hands worse nice controller though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bren

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this, much better than the one that broke and it came from another store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and a huge upgrade from the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great control..the feeling especially the grip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left toggle drifts and it was fresh out the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy. Love Microsoft.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great but I had to return it because of Malfunctions. I took it back to the store and they replaced it right away. Thanks best buy! Geek Squad rules.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller and works just the way i was hoping it would

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson says its "totally Awesome" and helps him play better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use with his PC because we do not have Xbox works great he is happy with it

    I would recommend this to a friend