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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 16,949 reviews
  • Pros mentioned:
    Feel, Weight

    Rated 3 out of 5 stars

    So Far So.... Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the worst luck with XBOX controllers. They are by far the most unreliable controllers on the market. I am extremely careful, gentle with my controllers what frustrates me the most. This controller does have a tendency to frequently disconnect from my XBOX. Sometimes I have to completely power off my console or reconnect by pairing the controller again. To my stupidity, I did not get the protection plan on this controller, so I guess I am out of luck. With XBOX my controllers usually last 1-2 years with no wear and tear at all. Actually, my controller that came with the XBOX lasted months before not working and it was just a backup controller that was hardly used. With the money that I paid for this controller if it does not last I will definitely be switching to Playstation 5. My Playstation 4 controllers are over 5 years old and work perfectly fine. I will say the quality of the controller is great and it feels great in the hands. It also has some well-balanced weight to it which feels good as well. Buttons and pad are adjustable and it does come with a nice carrying case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues and a good value . Honestly can't wait for the 3rd generation as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how long this controller will last but all my othe xbox controllers have failed me in one way or another. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high end controller recommend it to anyone not only great for Xbox but pc also and the paddles and exchangeable sticks and d-pad are nice and also Bluetooth's to your phone. Sturdy well built customizable controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT DEAL/PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole controller is so comfortable, I can play for like 3 days straight without charging it, because I mainly play for 4 hours a day. The case that has the charger in as well is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    red and black Xbox Elite Series 2 is a gem for any gamer seeking precision durability and style. Its striking design, premium build quality, and advanced features fully justify its reputation as one of the best controllers on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up to the fist one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt a better feeling design then the first Elite controller. It has 3 positions for controller config potions, and the grips on the handles have a softer bump fell to them. The paddles on the bottom also feel better, a little more tucked in and out of the way. Also love the blacked out look of the controller. Just hope that the right and left bumper do better then the first Elite controller, Had to get mine fixed/replaced twice because they failed to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you're a fan of the design and feel. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one. I have a Series 1 and I like it but, the grip portion will come off. But so far I have been using and making the Joy Stick adjustment and it is awesome and you feel and see the difference on the accuracy of the movement. I like the fact that I can charge it and use it for 40 hrs, I haven’t tested it the 40 hrs, but I like being connected when I play FPS.The back paddles feel better at their current location, better than the series 1. Let see after time how this controller operates.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're enjoying its updated features, including its rechargeable battery and improved accuracy. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller definitely worth its price. Great for racing games and also FPS games. The ability to map the buttons and having different levels of trigger response makes a huge difference. The 4 extra paddles in the back are great to have shortcuts with certain games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Quality build with great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel the quality of the materials used right away when holding this controller in your hands. Premium materials and the weight of the controller makes this the best one I have ever used. The battery life is great and you can plug it in and charge it while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    You NEED this if you are a gamer playing Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I never thought I would spend money like this on a a controller, but I had some xmas money to burn so I did it. This feels very sturdy and well-made. The added, removable, and programmable buttons on the trigger side have been great for games that have a lot of button pushing. This controller is customizable with magnetic thumb knobs on each side plus the directional pad. No regrets on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Best Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three over the past 6 years. By far the best overall high end controller. The xbox controller frame and buttom layout in my opinion is the most ideal and ergonimic. Have only had one have button/drift issues and was replaced with GSP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Comfortable and easy to hold. Would definitely buy multiples.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have to buy more batteries over and over. The grips help hold my controller better as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox sitres elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller is amazing for the price I like weight of the controller it’s nice and it has a low response time and battery life is good the controller feels like it worth the money uses metal thumb sticks are nice when playing gps games

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    After a little more than a year,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little more than a year, I am still loving my Elite II's, and this is my 3rd purchase that I just bought! Over a year a ago, i bought my first Elite series II Black with the carrying case, charger, and additional thumbsticks. I thought it might be too heavy for continuous gameplay cuz its got some heft compared to my old Xbox 360 controller which is my favorite to use on pc games over my ps3 controller. But after using it for awhile, you do definitely get used to it. In fact, when i tried to use my old controller i now found the 360 controller too light! So 6 months ago, i bought a second one to replace the 360 controller that i had for coop since my friends wanted to use my Elite II. Then recently i bought a Gaming Laptop that of course needed it's own! I needed only the core since i already had 2, so the core purchase worked out well. Plus they are interchangeable with there parts and colors! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    A button, Price

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller. I only give it 3 stars because the A button doesn't work correctly. I can take 2-3 times of pressing it in order for it to work. It was that way straight out of the box. The controller is still overpriced. However, this controller is far superior to the basic Xbox controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Max,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The last controller you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high price tag is worth it and the paddles are a game changer. It feels like a premium controller. I use this controller for steam and pc games. it works great and you charge it with the carrying case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $90 (new/used), just take care of it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grips are nice, the mutiple pads are really nice i have smaller hands so two is enough, clicking one button can set 3 different preset paddle binds, its inconvenient if your good at multiple games that need different button binds, Many reviews and people say that the bumbers start to fail first but really just take care of it and dont just set it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a step up from series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement from the original elite controller. The grip is extended from just the backing to the front, back, and triggers. The multi-stage trigger locks were surprisingly more helpful. The controller also has more software settings and setting “slots”. Two biggest improvements to me are the new paddles which are a bit smaller making it less cumbersome to use all four and of course the integrated rechargeable battery pack takes the cake. Definitely a top shelf controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable grip, updated customization features, and redesigned paddles, too. Thanks for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft