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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 16,949 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good improvement over the original but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Gen 2 Elite controller is much better constructed over the original Gen 1 Elite especially with the grips and new metal bumper frame but, with my new Elite out of box, the right and left stick feel slightly loose and the right stick is already suffering from a downwards stick drift and it hasn't even been broken in yet. Good controller regardless but, check the controller to be sure of any potential out of box issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there seem to be a few issues with it. If you're still experiencing problems, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect controller, get insurance for it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have owned. The first one was great, lasted 2 years of daily gaming. Then the RB button stopped working, so I got this one. Lasted maybe a month before it started randomly disconnecting from my Xbox, never had this problem. It always seems to be at the worst possible time too, mid fight in a game. Then it takes around 40 seconds to actually light up and reconnect even when pressing the button. I will be making a claim on it to get a replacement. The 4 stars is because other than these weird problems this is the best controller to ever exist. Buttons feel amazing, very responsive even with Bluetooth connection instead of wired. In mortal kombat 1, the D pad on this thing is top of the line and can not be beaten. If you’re a mk1 player you NEED this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve ever used! I own the first edition of this controller also, but this one is much better. Feels better ergonomically, I love the rubber grips that wrap around the handles. The triggers also have a texture to them which is nice. My favorite feature is the internal rechargeable battery - lasts 40 hours on one charge...phenomenal! It’s certainly spendy, but worth it in my opinion. It will also work with next gen consoles

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you have ever used. We're glad that you're a fan of its comfortable grips and rechargeable battery, too. Thank you for sharing your experience; we hope have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I have 2 of them and would never go back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is all about quality manufacturing, improved controls, and heightened sensitivity – perfect for gamers who love to play a lot. Plus, the charging dock is a really cool bonus. Sure, it's a tad pricey, but in my opinion, the quality you get makes it totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller, but insurance is necessary.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the gamepad is unbeatable. So unbeatable that I’ve opted to replace 3 different ones now (buying the insurance each time) because the button receivers on these eventually go bad. My first one lasted me around 8 months before the RB receiver went bad and started failing intermittently. Second one lasted me about 8 months before a faulty LB receiver went bad and it had to be replaced. My third one lasted around 6 months before the left stick button’s receiver went bad and had to be replaced. Overall - awesome controller and I refuse to use any other game pad… just make sure you buy the insurance. Hopefully a series 3 will bring receivers that last the long haul a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Elit series 2 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Extended use can make some buttons sticky. Over fantastic. Love the adjustability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Definitely recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. I’ve had a couple of these controllers over the years and will keep one as long as I have a Xbox. The controller weighs just a little bit more but it feels great actually feels like it has value. Battery life is very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was really a best buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't let go of this controller since i bought it! Its a W for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever bought in the history of controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still room for improvement but it's good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the first model. Not having the share feature is a bummer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller ever made for xbox! A little pricey, but worth it, you no longer need actual batteries, and you can replace literally any gesture from any button for the paddles! Works excellent with Warzone. I used to mess up all my controllers from double pressing the joy stick to sprint, now with this controller, I don't have to use the joy stick button, and replaced it using the paddle! So much smoother and improves your gameplay !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the rechargeable battery and customization options. We hope it continues to elevate your gameplay!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty comfortable to use has a good weight and its easy to put together

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loce the fact that i dont have to replace batteries all the time with this controller and in which, the internal battery last a while, thinking close to 20hrs before recharging if not longer. Enjoying the customization and button mapping for the extra slots.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Blew my mind.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best controllers on the market. Well worth the price tag of $180 added with the Microsoft wireless adapter for $25. I recently got into gaming on the PC and was previously using a standard Xbox one controller. the difference between the standard and the elite is night and day. More advanced options, slightly heavier, comfortable grips, switchable parts, and a battery life that will last your for a couple of days on a full charge. No complaints yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that you consider the Xbox Elite Wireless Controller Series 2 to be one of the best controllers on the market. We're glad that it's been a good investment for you, and that you're enjoying its updated features and design, comfortable feel, and internal rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is so comfortable in the hands while gaming and suitable with my big hands and it doesn’t slip off which is very good experience

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Hit and Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good. Plagued with issues of buttons not responding, triggers failing, stick drift but when it works it works well. I have one and my son has one. Mine still works great. My sons is another story.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome and last pretty long too with battery. However, it’s a good idea to get the warranty on it if you’ll use this frequently when gaming. These are definitely not immune to stick drift or some buttons sticking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights good, the grip is better, interchangeable sticks and d pad is better, and the paddles are amazing. If you can learn to use them naturally in the way you can map them to different buttons. You can become a great player

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Elite 2. I've tried other pro level controllers but went back to the Elite 2. Love its weight and how customizable it is. Be sure to get the warranty though, they're not fragile but their lifespan is notoriously bad. Ive gone through 2 but thanks to the warranty replacing them was a breeze.

    I would recommend this to a friend