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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 16,918 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great weight and feel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I love the color. I had my last Elite controller for 4 years no stick drift. Only replaced it because the grip started peeling off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality Item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. My one son liked it so much that I purchased another for my other son. It's a bit pricy, however it seems that all remotes are going up in price. If you are going to spend the money and are looking for bang for your buck, this seems to be a great choice according to my son's who gain all the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your sons are such big fans of this product. Wishing them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great remote with a few hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very good and works great for the most part except every once in a while the X button is a little iffy and when I'm holding x it says I have released the "x" button so I have to restart holding x. Other than that everything works as it should and it is worth it just for not needing batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are happy with the Xbox Elite 2 Wireless Controller and that it is working well. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Must need for FPS Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are sick of removing your thumbs from your joysticks when you are in the middle of a battle, you would enjoy this controller. For me, I play a lot of first person shooters and this has helped me elevate my game okay. Im able to continue to battle with out removing my thumbs from the joysticks. The build quality is really nice and feels well built. There is a bit more weight to the controller because they use more metal parts. The only issue I have noticed is stock drift still plaques the controller. At this price point I would love to see hall effects joysticks. Other the. That the controller is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Must buy if your a hard core gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller in excellent condition open box. I don’t think I would consider it in excellent condition, but the controller itself is amazing. I love the back detachable buttons, and the weight of the controller Is on the heavy side, which gives it a premium feel. It definitely feels like a $200 controller. If you’re a hard-core gamer, I recommend buying it. You can map out the buttons on the accessories app on your Xbox very easily. You can also create up to three profiles. I don’t recommend it for the casual gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    I recommend the G7 gamesir

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control controller is all right. It works well. I like to custom ability of it, but the LB/RB button stop working sometimes and it gets stick drift after a while. I had a black one that got stick drift, and the LB button stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues so far. Feels good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Best one around.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A must even for a casual like me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I didn't have high hopes due to the hype, but it absolutely lives up to it! Great weight in the hands, each button click and trigger pull feels solid, and the grips are fantastic feeling. GET IT WITH THE CHARGING CASE!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Superb in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Feels great and has some heft so you feel like you are holding an elite product.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    A must have for first person shooter games!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was using a Razer Wolverine Ultra for his Xbox Series X and really like it, but one of the buttons started to stick so rather than break it trying to take it apart, we decided to purchase this Elite Series 2 Controller. I got lucky and found an open box controller in what appeared to be unused condition for nearly half off of the new controller price. Within a couple of days of using the controlled my Son had it all figured out and really likes it. If you have used the Razer controllers before the only major difference is the rear triggers on the Elite Series 2 are closer to the grips and are very sensitive to the press. Otherwise, it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great, even in the long term!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I was hesitant with the pricing but over a year in it is significantly better quality and held up to the abuse. Interchangeably features, crisp selection and a healthy weight makes it’s absolutely enjoyable to use. I use it for both PC and my Xbox.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, very comfortable while playing games for hours. The paddles add a nice adaptability to any gamers experience, allows for a smoother gameplay with how you’re able to program the buttons, I will continue to use this controller for the foreseeable future!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best Xbox coontroller you can buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use exclusively this controller to play games as it has a great feel to it, the battery lasts a long time and having the options to add triggers to any game is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels great, plays incredibly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome controller, love the Dpad, controller is sturdy, grip is nice, triggers feel responsive, buttons click well. This controller doesn’t come with paddles so you’ll have to buy them on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Working great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for letting us know how well your Xbox Elite Wireless Controller Series 2 has been working out for you. We're thrilled that you're enjoying its updated customization features and superior built quality, too. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Well done XBOX!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just totally awesome. Fully programmable and will take ur whole gaming experience to a new level for sure!! I must say, though the programming part of it is definitely at a higher level capable understanding. I would recommend watching the associated video of this product if it’s still offered through Best Buy website and not recommended for younger children.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok, but had to return 3 controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience and feedback with your Xbox Elite Wireless Controller Series 2. We're sorry that you experienced issues with previous controllers, but are glad that your current one is working well for you. We're grateful for your patience and hope you have fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. It does exactly what it says and does it better than the first generation Elite controller. Definitely get the replacement plan offered by Best Buy! If you game hard, you won’t regret it. Let’s face it, stick drift and button issues are a real thing no matter how much money you spend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controllers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers their perfect for the gaming beating

    I would recommend this to a friend