Customer Ratings & Reviews

My fiancé bought me this controller for a Christmas present and i love it. How it made and feels in my hands is incredible. No stick drifting smoth button everything i look for in a controller. Im getting use to the paddles on the back. Would recommend for any gamer.

Love these controllers! Only downside is stick drift after a year or so.

Girl, I love the controller but it has the same unfortunate problem in the last Elite Controller. I will give the first released Elite Controller props as the pealing didn’t start until 4 years into having it with HEAVY use. (Black ops 3 and 4 bb). On the second series, the rubber started to peel in a much shorter time than the first series. I’d say within 6 months to a year. Something new for me was the RB button would sometimes not read my presses during in game or a single press in a game menu would skip over multiple options versus just moving over one. It’s sad because I know these things can be fixed by the good ol’ DIY and I don’t mind taking these things apart, but at this point, they should just have parts readily available for the user to replace. Make the controller customizable from the jump to lessen the pain of having to find reliable parts or sending the controller back to probably just get a refurbished one back. Idk… Besides that, it’s really pretty and I do love the updated options that come on this model. I do see the love and hope to see these issues fixed in the future.

When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

Picked this up on sale, it works exactly as advertised and does well as a replacement for my older controller that had stopped working.

I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

This controller is an AMAZINGG!! Product for the best price YOU Can ever think of with this I have been able to play with more of An ENJOYMENT GAMEPLAYY THE PADDLES ON THE CONTROLLER IS SUCH AN GREATT IDEAA FOR THE FINGERS YOU FORGET ABOUT WHEN PLAYING THE GAME, THE BLACK AND WHITE FUTURISTIC COLORS IS SUCH A GREAT IDEA AS WELL 5 STAR PRODUCT THANK YOU BEST BUY!!

Takes a while to get used to if you’ve never had one but the customization is endless.

Great controller works better than i thought would recommend

Have had 2 of these previously they work great for the price never any issues.

Love the black/white look. Matches everything else I have. Great customizable controller. Some people complain about weight. But it is just fine.

Controller works as advertised and have had no issues.

Great controller! Decent price for this type of controller.

The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

love it, works great, no issues with connectivity or buttons, and the textured grips make it more comfortable than the standard controllers

One of the best controllers I've ever used. Got a little over 20 months, and over 1000 hours worth of intense gaming before signs of stick drift. nice and hefty and feels like its a controller worth almost $200. The features like back paddles and trigger stops are a God-send, and are great for competitive and casual gaming. Worth its weight and if you play everyday or just a weekend gamer its worth it if you give it some love.

I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

Great value, had for over a year now. Starting to get a little stick drift but nothing crazy

The Xbox Elite Series 2 controller is the Xbox one controller at it's best. The weight and feel of the controller is superior to the default Xbox One controller. Can't go back after using this

Great remote, use it for both my console and PC gaming. Feels great in the hand, weight is just right.