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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 16,929 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Exceeded the expectations of my son. He says It has improved his gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels great. Looks great. Customizable. Wish it came with at least 2 paddles. All in all great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox Elite 2 Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the way it can be customized. Multiple paddles and sticks make it great!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite among the “pro” controllers. Love the sturdy, heavy feel of the controller. Customization options are better then every other controller. Recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it it’s better than any other controller I’ve ever owned

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mid grade quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid grade but at least it's first party. Sad that this is the best they can do. No screenshot button, terrible build quality or consistency, in had to buy 3 before I got one with both working bumpers and A button. Premium feel but way too heavy, plus too small for my man hands. Overall i wish it were better but I will use it, especially for the under side paddles. At this point I can't game without them.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Worth it with the additional coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the higher tension thumb sticks and paddles. Make sure you get the added coverage from Best Buy because as with any Microsoft controller, stick drift and button registration becomes an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not perfect, but way better than the standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the perfected version, but the elite offers improved comfort, functionality, and durability that comp and pro players need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this controller after my regular one died. This one is great. The paddles make for quicker gameplay and the battery lasts all day easily. Plus it feels more solid than the regular ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the Elite 1. The built in rechargeable battery is great and lasts several days of heavy use. The paddles are reconfigured and are a little smaller and I find them more responsive. The build is solid. Dont hesitate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life and its updated paddle design, too. Thanks for sharing your experience; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Solid and rechargeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly like the weight, and feel. It doesn't come with the paddles or dock but you won't miss them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for both casual and comp gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best controller I’ve ever owned. The grip helps with perspiration, the paddles on the back help with gameplay, and the interchangeable thumb sticks are good for different games. I recommend this controller fully.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever owned. We're glad that you're enjoying its comfortable grip and customization options, too. Thank you for sharing how it has enhanced your gaming; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller Ever. #YVL Approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller ever I keep getting surprised by how many amazing features it has. Best controller ever. Would recommend highly to anyone. It even comes with a wireless charging stand and all of the attachments its so awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Best controller for competitive gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good controller for competitive gaming but unfortunately the sticks do get stick drift after daily use. It will give about 4 months before you need another controller. But because extended warranty that kind solve the issue if you have the extra money to afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. Unbelievable quality and I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Elite is the proper title

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller and you can feel it. from the weight, to the upgraded features, like rechargeable, customizable, and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on a great product the membership pays for it's self

    I would recommend this to a friend