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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 16,919 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for husband

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. No complaints Got it on a good deal with my membership

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizeable, handles well, good quality, sturdy, and good for having diff profiles for certain games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. All the bells and whistles are nice, but what I like the most is the weight of it and that I don't have to replace batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Is a very good controller will be buying the accessories next

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Long lasting quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and includes many many customizable options. Quality is very good and hasn’t deteriorated with months of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are any kind of serious gamer at all, you have to get this controller for your Xbox! It’s an absolute game changer and has every feature you could need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An engineering masterpiece for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted an Elite controller for quite some time and when Microsoft announced this one, I was even further tempted. I decided to wait for a bit to see how well it reviewed before I decided to buy it if I was going to at all. I could write a very long and in depth review of this controller but I'll try to keep it brief. The very first time you grab this controller you know without a doubt that it's an extremely well-built device. Some players might not prefer this controller due to its weight because it's pretty heavy compared to most. I don't mind this personally, I prefer the weight. The variety of options on offer are great. There are several bits and pieces included allowing a player to situated the controller as desired and quickly make the swaps when changing games. The triggers have three positions and have haptic feedback. This is great when playing something like Forza because you can feel the resistance from the car when accelerating or braking. The back paddles can be remapped to any of the buttons on the controller and quickly swapped out or removed entirely. At any rate, most of these features are in the description but are some of my favorite aspects. I love the included case and charging dock, even more so since you can charge it while it's in the case. USB-C is greatly appreciated and should be the gold standard to which all devices are engineered now. The charging cable is long and very well made. The entire package is simply amazing. I purchased this to use with my gaming PC (do not currently own XBox One) and it's been a greatly welcomed addition. This leads me to the only potential sticking point for some. In order to remap the buttons, you need the XBox Accessories app for Windows 10. The app nice because it allows you to program up to three profiles for different button mappings that can be switched on the fly via the button in the center of the controller. However, as of the time I'm writing this, it doesn't allow for programming button combinations or macros. I've read that this will be later added to the app via a software update. Additionally, you can connect the controller via Bluetooth but unless you use the cable or the Xbox Wireless adapter, the app cannot detect the controller and you can't use the built-in headphone jack. This is pretty minor point since many will use the cable, may not use the headphone jack, or (like me) will purchase the wireless adapter. Buying the wireless adapter was an easy decision for me since it also allows for multiple controllers to be connected to the same PC, in addition to detecting the controller in the app and use of the headphone jack. So, yea, it's expensive, but uncompromisingly so. If the price point works for your budget and you're on the fence, rest assured you're going to get your money's worth should you decide to buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your in-depth experience with your Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be an engineering masterpiece and that you're enjoying its many customization features. While it does support Bluetooth, investing in a Xbox wireless adapter is an excellent suggestion to take advantage of all its features on Windows 10 PC. We hope you continue to have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control for a decent price! I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No controller has ever felt better in my hands. A little heavier than the standard xbox controllers. Paddles and trigger locks are legitimate ways to get an edge in online/competitive gaming. Personally, I only use 2 paddles as all 4 feels a bit strange with my hands size. There's also many ways to adjust the response curves of the joysticks offering advanced ways to tailor control. I recommend the warrany for peace of mind knowing that this product has some history of defects, not to mention controllers themselves get beat up over time, thats the way it is!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband, and both my brother In laws now have this controller and it has literally been a game changer. No more buying a new remote every couple of months, just buy the little pieces and your good

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Feels Great, Poor build quality.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game, a lot (Mainly FPS). I use this controller sometimes as much as 30 hours a week, and while that is a lot of wear and tear on a controller, I assumed that the high price tag as well as the name "Elite" meant that this controller would be up to the task. I was unfortunately wrong. While the controller feels great in the hands and the added control with the trigger stops, the software stick programming, and the paddles is an awesome addition Microsoft dropped the ball with this product. My number one gripe is that the controller is already experiencing the dreaded stick drift (it actually started about 4 months ago but i put up with it until now) also the RB and LB buttons refuse to work when pushed about 70% of the time which has lost me quite a few gun fights. Luckily for me i bought the replacement plan through best buy and I'm hoping that I just got a bad controller. I guess only time will tell -- I'll make sure to make an update if that controller is better/worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my elite series 2 controller. had the series 1 for over 2 years, my series 2 for another yr and a half til it broke and now onto this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're excited to hear you've found the perfect fit for you in your new Xbox Elite Wireless Controller Series 2! Having an interface that you feel comfortable with is a huge advantage when it comes to net-generation gaming, and we're thrilled to be a beneficial addition to your home setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability and customization. Took my gaming to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great with flaws

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a year now, I've decided to write a review. The customization of this controller is awesome. I love the way I have been able to tailor it to my play style. The only issue I've been having for the past few months is that my LB and RB buttons are starting to stick. I've always taken care of my controller, and store it in it's case whenever not in use. Disappointed in the longevity for the price I paid.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience, but sorry that there's an issue with the bumper buttons. The limited manufacturer's warranty from Microsoft for this product has been extended to one year. If you are still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory works as it should sale was good needed 2 soooo...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth joy sticks with no walking. Holds a charge and is comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son says it’s the best. He says he can feel more grip on the controller and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series 2 Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller handles well and lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent when gaming . It has everything you need to play

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. By far and away the best quality and feel of any controller I've ever held. Its a HUGE upgrade over the series 1 elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      It's awesome to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and comfortable feel. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft