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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent control with amazing customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Big improvement over the original.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with TONS of options to configure to your individual likes AND need is a few different game configurations!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      The customization and personalization options included with your new Xbox Elite Wireless Controller Series 2 are what truly make it stand apart from all other competitors. We appreciate you mentioning it! Thank you for taking a few minutes to share your experience with us. We're thrilled you are enjoying your gaming sessions, and experiencing the perks of a customized interface!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great sturdy comfort and easy to use! The paddles seem to be well placed and they feel like they won't break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good remote, haven’t had any drift stuck or other issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best Controller for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive yes, but you can customize it to your specs for any game. The built-in battery is nice, but also a burden. Buy this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    pros v cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - it is a great feeling controller with a lot of options. It takes a little getting use to the paddles underneath, but once you do you will not want to go back. Cons - it seems to not be as quick to respond as it states. I play a lot of CoD and it seems to have a slightly slower response time than a $180 controller should have. Overall - I like it. I wish it were a bit less expensive, but it is a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the adjustments you can make. Perfect for any game. Mutiple setups is awesome. Nice to have a little weight in a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive controller and the battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever played on! I love the rubber grips!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one with button problems. Very bad stick drift and RB issues. Best controller when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was defective but only because the lowest input setting on the back of the controller wasn't working. I brought it back for a replacement and it works great. Worth the money for a great gaming controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller. Heavier than standard. Feels like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is definitely better than standard Xbox controller hopefully will last longer I think Best Buy sent me the wrong open box but contacting and trying to fix this problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to buy this controller and i love the options this controller allows you to configure. I play call of duty modern warefare on the xbox and i wanted an extra perk. This control allows me to configure the paddles to slide, duck, laydown and jump without having to move my right thumb. If you are good enough or get use to using the paddles you can fly through the game. Its fun to innovate and change up the standard experience in these games. I would recommend it if you have the money to upgrade your controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to others. We're thrilled that it's given you an edge in Call of Duty: Modern Warfare, too. It's great to hear how its customization features have helped enhance your gameplay experience and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, adjustable, feels good and comfy and the best controller I can possibly have.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller had button issues within the first month. This one has yet to fail me, *knocks on wood* It’s made competitive gaming so much better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EXCEEDS my expectations!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very good, if your looking for a PRO controller, this is a good one. The battery life lasts for a long time, the grips, triggers and everything else just feels very comfortable in your hands. I definitely recommend putting the geek squad warranty just in case you have an accident OR if SOMETHING else happens....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love controller if you thinking of buying buy worth the buy especially if in need of a controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming such a different and better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for two years but started falling apart after. Now 3 years bumper does work and the hips are coming off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with broad compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a xmas gift so it has had limited use, but so far this controller has been excellent. Its responsive, is comfortable to use and I like the customizable features.

    I would recommend this to a friend