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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 16,907 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control alot of neat customizable features I my self got the blue buttons to go with it And bestbuy price matchs there competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller over a year and have had no problems with it. I’m just an average game player so mostly bought this controller because I was tired of having to purchase a new regular controller every year and hoped this one would last longer. So far it has not disappointed. It is heavier than the regular controller but that doesn’t effect my opinion of it as it is still fairly comfortable to use. I like that you can swap out the controller sticks easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the unique design and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that it doesn't disappoint! Thank you for sharing your experience; we hope you continue to have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how heavy it feels, the grips are nice but quickly start losing their friction abilities after a few uses. The only other problem in have is the size of tge controller. It might just be me but it just needs to be bigger i feel like.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Give me $400

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such an expensive controller, ive had more problems out of its bumper buttons then any controller ive ever had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old for Christmas. Disclaimer, I know nothing about gaming, but apparently I did well! He absolutely loves it! I love the durability of it, considering he can be an angry gamer at times haha

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. Very customizable and easy to dial in

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people have complained about the build quality of this controller. I have not had a single issue and think that it is way better than the default controller included with an xbox. It has a great weight and easily swappable joysticks, d-pad, triggers and everything. The ability to adjust the length of the trigger pulls is a great addition as well as the tension adjusters for the joysticks. The rubberized texture feels extremely good in the hands too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that its design has enhanced your game experience. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Need insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance the rb button will give out after 6-8 months if used often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than average controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was decent definitely better than an average controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this one for quite some time now. No issues with stick drift yet, can be pretty difficult to keep clean though. All in all, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 4 out of 5 stars

    Great for good competitive shooting excellent cont

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great feels good in the hand shoots well accurate just overall good controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for PC Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks with the same great components. I use this of my Windows Gaming PC. I have a similar one (different color) for my custom-made "Steam Machine".

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love/Hate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy video games so having this is more like a “collectors” item. I love that the controller is customizable. However, it’s not a must have. If you play COD/HALO/PUBG etc it could be useful. Parents, if you don’t have the money to spend on this, try and reason with your child before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels well built, has great battery life and very customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing with my PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a premium controller, this is a great choice. For the price this is one of the best paddle controllers you can get. All buttons are fully customizable with the software. If I played more controller this would be my everyday controller! love the charger and case that comes with it also. Used it with my computer and it worked great wired and wirelessly. I ended up returning it because I play mostly with mouse and keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeremy,

      Thank you for recommending this Xbox Elite Wireless Controller Series 2. We're glad that you enjoyed its customization features and charging case, too. We're sorry that it ultimately didn't fit your needs, but hope you give it another try if you need a new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my new purchase as soon I walked in the store I was greeted with the best customer service … I will be returning for another experience

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Xbox controller Hands on

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Compared to any pther Xbox one X or series X controller. The additional grip and mappable buttonsnin single player as well as multiplayer games is just an incredible feature. Great build quality, customizable, definitely worth getting when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, I recommend this. The paddles make fighting games easier and the charge lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever played would recommend to anyone that plays games regularly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works well. Good response on buttons.

    I would recommend this to a friend