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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 16,905 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good buy I had bought several of these controllers money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A good replacement, ASAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build and weight. Fits in my (admittedly large) hands. Good replacement if your old elite controller starts having drift and you can't wait for Microsoft to send in a refurbished replacement. If using on PC, make sure to update the controller before using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Good controller but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Most Comfortable Controller You’ll Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable and customizable controller I have ever used. I bought this on sale for $130, and don’t feel that I overspent for what it is. I probably would not purchase at full price, as there are better options in that price point. I’m using on a PC, and it takes a bit of customization to get it right. But there is absolutely no lag when paired via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on these and it’s nice to charge wireless when done playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed great grip would recommend this controller to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great gift !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it. So many different options to customize so it might take some time to figure out your ideal set up but it’s worth it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra grip and buttons. Although after a couple months using the remote, either the left joystick or right bumper would begin malfunctioning. Best to put a warranty on it just in case this happens.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Gonna give it another shot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of these, mine has minimal stick drift on day one and I’m not pleased with it. Will be swapping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfrct for any gaming purposes and you have customize it to your liking as well by swapping/ mapping out your control stick choices and the extra four buttons on the back of the controller as well, and ofc the controller pack i got does come with the controller sticks and buttons accessories so dont worry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these controllers a lot over the years. I love the textured thumb sticks and textured grips around the controller. One of the best controller on the market for Microsoft. Highly recommend this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller best controller on the market bit pricey but worth it if like to play FPS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the elite series 2 controller. The only thing I can say is, GET THE WARRANTY!!! I highly recommend it, these things do break. We use them alot and even though they should last longer, they do not. The bumpers start going on them, joy sticks drift alot, mine drifts out of the box lol. Just get the warranty and u will love your controller, if you don't you will be out 180 bucks sooner than you would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the full kit so this was perfect. Everything I needed at a cheaper price. Works great with my xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price but definitely recommend getting warranty as the joysticks do get stick drift after a year

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not Elite at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than the standard controller. Known issue with the RB/LB buttons and the joystick will drift. The buttons will slowly require more and more force to push until they become completely unresponsive. The joystick has a tendency to move the opposite direction when it rebounds if you let it go. For example, pushing far to the left and let it go, it will bounce to the right. There is an active lawsuit against Microsoft. In response, Microsoft has extended the warranty from 90 days to 1 year. This was also an issue on the previous generation of this controller. The extra warranty does me no good 13 months after I bought this. The nice part is the rechargeable battery. The customization of the joysticks and such is ok but not a major feature to me. The ability to have multiple profile settings is very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding open box buy, it was everything I hoped it would be. It elevated my game to levels I haven’t seen since I emulated Dirk the Daring and saved Princess Daphne from the evil dragon Singe.

    I would recommend this to a friend