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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 16,905 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Must buy for gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is made of quality materials, feels absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Major game changer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this over the basic controller. The level of customization is amazing and can be applied to any play style. The latest update did cause some issues playing on an Ipad but it works well enough.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully customizeable thisnis the best bang for your buck honestycant complain but its alot heavier than i though

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Great weight, and good quality feel. Only complaint, that some will consider a positive, is the built in rechargeable battery. I prefer Eneloop standard batteries rather than non-user replaceable battery that certainly will degrade. The prices on this has fallen so it is much more reasonable price than the original MSRP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly customizable controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller loaded with customizable button options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has felt great and worked flawlessly on PC and Xbox. only thing i recommend is to switch out the back paddles from scuf as they feel wider and give the paddles a better feel. (they are compatible BTW)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! love the customization for the controller especially the triggers and tension for the thumbsticks. Really helps with FPS games. Also like the fact I can have multiple profiles for the controller so the paddles can be for different buttons on each profile or off. Overall happy with this and the case is also a bonus, Must have for Xbox and pc users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Series 2 controller. It's great to hear that it has enhanced your play experience, too. Thank you for sharing your experience; we hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Wireless Controller Series 2 – Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this controller based off the reviews, but I’m glad I gave it a chance. I honestly cannot find a single flaw on this controller. I’m not sure how Microsoft or anyone else could top this. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it for a little bit now and I haven't had any issues with it, I use this controller a lot on my PC and my Xbox and it's great having a rechargeable controller that I know won't run out of battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller very responsive and durable. I would recommend this to any serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to purchase. Easy to use and setup. Love the weight and the grip on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you had an easy set up and are enjoying the weight and grip.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hands down a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Elite Series 2 controller so I didn’t need the extra accessories for this controller. The white on black color scheme looks so dope. The cheaper price is also a plus if you don’t mind not having the paddles and thin sticks! Great controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is working excellent and the paddles are a welcomed addition. The in-case charging is nice so I can keep it safe. Only issue is that if you drop the controller any of the changeable parts will potentially fly off into wonderland!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device, works perfect I love Best Buy and can’t wait to get my next product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Good weight and built in rechargeable battery.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    TTV SinagangGaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great high end controller, just be sure to be up to date on the warranty so you can send it in to have the wear and tear fixed. Stick starts to drift after a couple months of heave use which is expected, paddles start to stick, just make sure you send it before the warranty ends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item my son love that he’s very happy good item

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Master Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Controller stabds alone as the must have for every gamer. Easy use, programmable everything, not only on console butmon PC games as well. Great Feel, and works for all Hand sizes. You will feel the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gret controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great. The pros are that it last long. Doesnt need to be recharged right away. The only con is that its a bit heavy. Besides that, great controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels great but buy the insurance on this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller feels amazing very customizable however it does have some down sides doesn’t last long used it for 11 months before stick drift started. Widely known issue Microsoft was fixing some but not mine it was out by 2 weeks and won’t cover it. This is a very expensive investment to last 11 months with no abuse and moderate game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft