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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 16,904 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the Cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it. Great options for personalizing and holds a charge for a good length of time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller no problems. Would recommend this to any one who needs a new controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the basic controller, all the parts are easy to change and swap out. Puls the case can store the extra parts and charges the controller, no more having to plug it in just place it in and its spot and it starts to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to replace parts. Nice gripping nice to play with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller until its not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great, until their not. I've owned several over the last few years and they typically stay good for around 8-12 months, at that point you will most likely get stick drift and/or one of the top buttons wears out. Overall its a good controller, but they arent built to last.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pro gamerz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, paddles make a big difference worth every penny

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to amplify and modify the interface of your new Xbox Elite Wireless Controller Series 2 is a huge leap forward for gamers everywhere! We're proud of the level of in-game precision and dexterity we've built into your new device, and are thrilled you've been enjoying your time with it. We're glad it was a good investment for you! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, some build quality issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress this enough: buy the protection plan. I’ve read numerous reviews on some models having design flaws, stick float, etc. Don’t get me wrong, I LOVE this controller, but I would hate to spend $180 on one and not have it work after the 90-day Microsoft warranty runs out. My first didn’t charge on the base, current one seems flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a basic elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a spare for my 3 year old Elite controller, just a basic elite controller with no accessories, do not recommend buying if you don't have an elite controller with all the accesories already. I'm taking off a star because it doesn't come with a replacement tall stick which I feel could have been included at the very least since it is a main wear item. It does come with 2 short thumbsticks though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller very good grip and very long battery life

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kameryn,

      Whether it be the added grip textures, optimized battery life, or simply the overall performance it hosts, we're thrilled you've found your new Xbox Elite Wireless Controller to be a beneficial addition to your home setup. The hosted experience is truly next-generation! We're happy you love it. Thank you for taking a few minutes to share your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Love it makes gaming easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and all controls are well placed Really well made and nice feel to it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just has issues with stuck drift after continuous use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next level Xbox experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but this controller really does take the experience to the next level

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for what they are. The controller itself is a bit heavy. The sticks have very bad stick drift after just a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of your a gamer this is a must have no other controller performs as well as this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far a lot of the problems I see with people online is that they manhandle there controllers. If you spend 170 for a controller treat it like a Baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the controller and the comfort. The only draw back is after a while the sensors stick and needs cleaning or in my case, just bought another controller. I haven’t found a place to have the controller repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice quality for a premium $

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive controller but huge improvement over the base controller. I love mapping buttons to the bottom but really only keep one paddle on the controller to keep it daily useable. Stick feel is great charges easily and with the charger built into the case it’s easy to put it up at night and have a fully charged controller when I’m ready to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - aesthetic and functional. Love the charging case. My RB sticks a bit after a year or so, but no stick drift like others have shared. Happy I bought and can never go back lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it got stick drift insanely quick but still a very solid controller battery lasts an insane amount of time

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Pretty tough controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and i made sure i bought the product protection for it since my husband does play and uses it alot. He enjoys it. However with all the usage the buttons were not working properly anymore . We went to best buy and were able to get a replacement free of charge because we had the protection on it.

    I would recommend this to a friend