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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 16,903 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller on the word of my teenager….He knows his stuff!! The controller isn’t even the best part! The extra paddles and extended charging cord definitely make this a worthwhile investment. Customization for what you prefer is what makes this a worthwhile purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Wireless charging and built in battet is great. Easy to customize and srt up paddles. Works great with Gortnite or any shooter to step up your game!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price came down recently so i decided to purchase. Great decision, extra buttons are a must for the competitive edge and the controller feels SOLID

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller when I was in need of one, it was worth the purchase. The controller feels nice in the hands and the buttons are great. I can customize my controller and it’s settings and layout which is so useful.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and great customizations. It lets you adjust so many pieces and especially for racing games and throttle control.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it comes with many benefits. Try it

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    A great upgrade from the first elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade from the original. The trigger stops are amazing, the dock for charging is great. And the app to customize everything is still great. The only thing that could be better is the grip. At times it feels slick to me instead of more grip which is the opposite of what was intended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade over its predecessor. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CONTROLLER REVIEW

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY GOOD CONTROER SUITABLE FOR ALL GAMERS MORE SO COMPETITIVE GAMERS WILL GET THE MOST OUT IT IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller out there. Been using the elite series controllers for about a year now, no stick drift on any. Huge upgrade from the default. Connects with Xbox & PC smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Buttons only work when they want to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is poor at best. So many of these have faulty buttons that stick or dont register like mine. The Y button worked maybe 1/4 the time, with the B and A buttons working more like 3/4 of the time, and only consistently when pushed very hard and perfectly on the center of the button. Beyond that I had stick drift from both sticks after about a week of light use. Couldnt even exchange it for a new one because theyre backordered. Literally do not buy this without their protection plans or Im certain you will be sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the buttons and thumbsticks on your new Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is buy far one of the best controllers I’ve bought. The quality is among the best. Great heip, customizable buttons and profiles. The finish on it is exquisite.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 3 out of 5 stars

    Great except for the bumper buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had three of these now and each one has had the RB button fail. I love the weight and feel of the controller but I can’t say it’s worth the price with this major flaw.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    They’re great new, but don’t last.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent controllers, but not worth the money at all. I’ve owned 2 now and both have issues. Buttons getting stuck and even stick drift. I take extremely good care of these and can’t believe they have these issues. I thought maybe I got unlucky on the first one I bought so after a year I bought another one. The new one now has issues and I don’t use either of my elite controllers and wouldn’t buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A good replacement controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about the bottom flippers as I haven't used them. I really like it as the weight is good make you feel as though it is a substantial controller rather than the flimsy aftermarket controllers that are sold. I bought it because the xbox that I bought only had a flimsy aftermarket controller (wired at that)

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller while it works. I bought one and the A button would not work so I traded it in. The 2nd one I got worked great for a while but then the right bumper started to not work

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My favorite pro controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love never needing to take my thumbs off of the thumbsticks. I solely use this controller for competitive shooter titles, and it works great! The customization is highly appreciated, I’ve tried many combinations already and will continue to experiement. I don’t personally get anything out of the different tension settings, though. The feeling of the controller is pure quality, from the weight, to all the buttons and triggers. I especially love the D-Pads, but for competitive shooters I have almost exclusively used the ‘plus’ D-pad. All-in-all, a way better pro controller than the Dualsense Edge, and on par with 3rd party pro controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey, but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but it does cost a lot more than it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good option

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good, exactly what I needed. Was an open box and it is still great

    I would recommend this to a friend