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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,895 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and easy adjustments but its a bit heavy. Not too bad for the price. I just wish the bottom paddles were placed differently since I'm used to playing on a Scuf. I find it too easy to accidentally press the paddles with how I grip the controller. Over all a great controller!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Innovative to out of date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this control made back paddles mainstream and for that it has its place in history. But now there are better more reliable options on the market. If you don't need the back paddles the regular Xbox controller actually has lower (better) input latency than this controller. 7ms vs 14ms, defiantly makes a difference when playing anything online competitively. I would only buy this control for its comfort in hand factor and for playing single player games now days. Also lots and lots of QC issue with button actuation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this controller are great and the battery life lasts along time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved quality and capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my adult son who always bought his own equipment since he was in High School and was proud of it. I repaid his hard work and dedication to his college studies with this top of the line controller. He is extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works really well. I play the game a lot so make sure you get the insurance because you have two months tops.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    ummm dont know....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons give up after a year of use, buy at your own risk. Ps. The regular controller works better save your money :)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely the best with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it 4 Stars because this is my 3rd one. It's definitely the best controller out there. But always seems to break a year or 2 down the line. I literally use it and set it down. Never throw or hit it. It's either the directional pad sticks, right bumper or stick drift. Frustrating because it's not cheap. Get the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Almost a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series 2 elite. So i advise being careful, because the joystick can be prone to drifting. Other than that it feels wonderful in the hands. It gives an extra level of precision and feedback. That once you've gotten used to it there is no going back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite 2 controller for the most part. If you're experiencing an issue with it, the limited manufacturer's warranty has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good but not durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs well but becomes unusable over time. Very easily worn and torn from everyday use. Not very durable/reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the greatest controller ever designed. Weighs 2 to 3 times more than the other controller but when it comes to things I handle yhey have to survive usage. This controller is durable, effective, has trigger locks and multiple button presses

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my weapon, there are many like it but this one is mine! I literally can’t play any game without this controller. Buy this and you’ll never play with another controller... ever. I have had this for almost 1 year and there was some very small stick drift but Microsoft sent me a new one under warranty. Recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Elite 2 Wireless Controller. We are thrilled to hear that you are enjoying it.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the grips and looks cool. Only complaint is it disconnects randomly. Seemingly when I’m playing zombies and then I die. Microsoft hasn’t issued a patch yet but I’d imagine it’s a software issue as it’s not a range/obstruction issue cuz I’m 5 feet from the dock/Xbox.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Finally a controller thank doesn’t keep breaking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve had issues with the left thumb-stick breaking repeatedly, this controller is for you. I think they use better parts for the Elite controller because it has held up a lot better than the standard Xb1 controller. I love the texture added to the palm area. The only downside about this item is the price but I guess you get what you pay for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for you and has enhanced your gaming. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showstopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This controller is great for the longest time I swore I’d never spend this much on a controller…it’s worth it! It feels amazing in the hands-very textured and has a great weight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox since day one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first elite controller. No problem still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better version.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Like the new adjustments to the joysticks and the 3 adjustments for the triggers. Feels sturdier than the v1. Has connectivity issues. May just be a bug with the new xbox. Overall its a great buy if you are serious about gaming or just like to adjust the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controllers will not disappoint I recommend to anyone who is looking for a controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it . It has new features that he likes. Not crazy about the price, but it is what it is. This was a Christmas present. People have said to watch the flippers on this remote because they break. So we will see how long they last.

    I would recommend this to a friend