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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 16,895 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Don't let the kids get to it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller. Not the most durable though. Small drops and the inside tabs are destroyed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything i needed and more. Super sturdy, long battery life, trigger limiting feature, wireless. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this elite controller. It has some weight to it but feels great to hold onto. This is my third one, because once you get one, you will never go back to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gaming son, he loves it. Holding it compared with regular controller, there is a noticeable upgrade in quality and feel of the materials. He also loves the ability to customize the travel of the back trigger/paddle buttons so you don't have to push it down as far. Feels like a lot for a controller, but it is a nice one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're glad that your son is loving his Xbox Elite Wireless Controller Series 2. It's great to hear that it's a noticeable upgrade over standard controllers and that he's enjoying its many customization features. Thank you for sharing his experience; we hope he gets a lot of use out his new Elite 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles on the back change your game. You can play much faster with the paddles because you dont have to take your thumbs off the joysticks. The trigger locks, thumbstick tension, and thumbstick deadzone adjustments are great. Id highly recommend this to anyone who games on Xbox a lot and is trying to break their skill plateau.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're thrilled that it has helped improve your gaming performance, too. Thank you for sharing your experience; we hope you win a lot of online matches using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box, good as new!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box, no problems with it at all. Saved $40.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and built in battery. Must have is you play online gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sweaties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable. I don't use the paddles it's hard as I have long fingers. I really liked how you can tighten the joysticks. Only thing I really hate about this controller is the triggers. They are a weird feeling plastic and when they have sweat on them its slippery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how much you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your feedback on its triggers, too. Your opinions help our team design the next generation of Xbox products.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Microsoft-Elite Series 2 Core Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value, everything I wanted and more. I love the feel of the controller in my hand and the red color is outstanding. It made playing Window PC games a breeze. Thanks Best Buy for the terrific tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome controller, it's nice to be able to just buy the controller and not the case. my husband finally broke his previous controller so he has all the attachments and case for that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. It’s worth buying I. If I had to start over I would buy this remote

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably used my elite 1 everyday 3-4 hours. 2+ years without a problem. So far 1 month in, it feels like the 2 is the same type of quality controller with some better features. Like thumb stick tension control and a built in battery that with my daily use last well over a week. So far so good worth the money if I go 2-3 years again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working so well for you. It's also great to hear that you're a fan of its updated customization features and rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Overall Improvement over Series 1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an Elite Series 1 controller for 6+ years before finally deciding to replace it just after Christmas last year. The Series 2 feels improved in ergonomics and refinement, and all functions feel more crisp in comparison to the Series 1. I've been using the Series 2 for almost nine months now, and it's showing no signs of cosmetic wear. The only minor issue I've noticed is that I have a little bit of play in the left joystick, maybe 2-3% of the overall travel. Typically this is not an issue due to there being a deadzone in most controls, however, I'm not able to get extremely precise with it. Overall, very happy with the purchase and will likely buy a Series 3 after a few more years of using this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stepped up my game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this controller after getting my brother one for Christmas. Sturdy, well built controller with tons of features. Absolutely love the adjustable triggers for shooting games and the adjustable tension in the analog sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Im very late to the game, ive always used the controller that comes with the console. After this one i will never do that again! Love. This. Controller.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Major design flaws.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller though problems with drift occur and I've had to replace. I like the controller, though a bit heavy, and Best Buy honors their warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels like it was made for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Had to have it. Works great, feels great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the feel. We hope things continue to work great!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft