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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 16,895 reviews
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very comfortable and I love the back paddles on the controller which comes in handy when playing competitively. Would definitely recommend this controller if you play very seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Casual gamer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but much better than regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on sale; it was an great replacement for my original controller. The replacement option was the plain xbox controller and once you play with an Elite it is hard to turn back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damaged controller swapped out promptly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought had a joystick that was crooked, (open box special) upon returning they quickly swapped me out for one that was not defective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved his birthday gift! Not to mention, the young man that helped me at the Merrillville location was so friendly and helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy daily use, feels good, but doesnt last more than a year of daily use

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Incredible piece of hardware... if you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably don't need this controller. It costs as much as a new Xbox these days, and doesn't really do much differently than the standard Xbox One controller. It is clearly built like a tank and is a very impressive piece of engineering... but you probably won't find it worth the price of admission.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dennis,

      Thank you for sharing your perspective on Xbox Elite Wireless Controller Series 2. It's true, the Elite Series 2 isn't for everybody -- it's been designed with the most passionate gamers in mind, especially those who play competitively. But if you're looking for the ultimate in construction, durability, and customization, we hope you'll agree it's hard to beat.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is beyond what I had expected. This thing thinks of everything and things that I didn't now I wanted. I think the price is worth it, but I bet they go on sale from time to time! I am using it exclusively with my PC, and It has been my favorite purchase as of recent!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ellite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to justify 180 dollars for a controller. But once you hold, and feel, and play on an elite series 2 controller. It will be worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox elite controllers this red one was beautiful love the red chrome triggers

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller to play Elden Ring on PC thinking it would be the better choice on a Windows PC. The weight and feel of the controller was top notch, the ability to remap a lot of the buttons and reassign buttons to the paddles underneath was great feature....if the controller worked. I exchanged the first one due to the A button being unresponsive, hoping it was a one-off. After trying the new one, it seemed fine until a few days later then the A and Y keys stopped being responsive. So now I'll give up and go back to the PS controller (which I subsequently tried in ER and it was night-and-day difference). Overall, really disappointed in the quality for the astronomical price for the controller. Would have been great if the buttons all held up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this controller for 2 years now no problems highly recommend it worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Bad build quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having to Elite Series 2 controllers fail on me in less than 3 years and decided to try the cheaper Core version to save some money. It didn't go well. The right joystick was loose, and the cap not screwed on tightly and the stick spun freely. I was able to hand tighten it but didn't exactly feel confident at that point. I connected the controller and discovered the right stick was drifting badly out of the box, over 17% percent on input tester. Beyond that, the sticks just didn't feel nearly as good as a standard Elite Series 2, the right stick felt like it was grinding on the shell, not the smooth feel of the original, and the joysticks just overall felt cheaper. The whole controller just felt cheaper in general, and I decided not to pick up another one upon returning it. I'm just going for a cheaper controller at this point. I'm sick of having such bad build quality on $130+ controllers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and has a lot of functionality. Only conplait is the price. Not worth the price. Would be better buy at a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller gave me an advantage in games. I felt powerful destroying my enemies. They couldn’t stand a CHANCE!!! Will buy again if it breaks. Thank you elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Present for a Special Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than ever.... so I'm the grandmom for a gamer that just turned 17 on the 4th of December. He absolutely loves this controller and sent me a screen shot saying "I need this". So I certainly know that he researches things awhile before he asks me and he is very happy with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Controller

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller and it comes with many accessories that allows any type of player to maximize their play styles. Controller feels heavy and has amazing grip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller is fantastic. It has lots of extra features not available on the regular controllers and the battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, my husband loves his controller. More speed, great design, soft touch and longer battery life. Working on other settings to be implemented. Too busy working!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Controller, Common Use Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but with constant use it will have issues as expected.

    I would recommend this to a friend