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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16893 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 16,893 reviews
  • Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one one of the best things I've ever purchased i love all the features it has and i find it to be very comfortable in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had so many controllers in the past but this one has to be the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels great - not $129 great - but pretty great...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand feel, good response, and nice looking. Be prepared for some weird glitches starting out if you use this with a PC and Steam and Windows 11. I've seemingly settled mine down, but when I first started using the controller, hitting the "A" button would open the Xbox game bar...usually in the middle of the game I was playing...usually at the worst possible time. It's a known issue that has mostly been sorted out. That said - the first time you run into these kinds of issues will sour you a little on the controller. Price point is too high. This is an $70-80 controller in my opinion. Still good - just spendy and can have a lumpy first use experience for PC users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price point for an amazing controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Can’t touch the standard Xbox controllers now. The core is a great price point to enter into the elite family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically, love the remote, way better than stock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing vidoe games and get in the zone but with this contorler its a different experience and its helped me level up in my games faster than i ever expected its a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    2 Month in and Bumpers are having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Love the feel, the customize the joysticks, the the "clickyness" of the paddles and, middle button. What im not a fan of is paying this much for a controller and already having issues. My buddy also experienced the same thing as me when you click the bumpers the controller registers it as you clicking it twice and this is very frustrating. i tried it on a couple separate games to see if it was the game and it was in fact the controller. I even tried testing it while hitting them slowly to make sure i wasn't hitting them twice myself. I am waiting for Best Buy to be in stock again so i can get my exchange and hope i just got a dud. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at Best Buy, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Super solid controller for pc and Xbox

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller over all is just really nice, and while I definitely recommend spending the extra money on one of the many back paddles options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box $91.00. Nothing wrong with open box especially with Best Buys ratings of the pre-owned products. Customer get something they want at a cheaper price than retail. If it’s not to your liking they will still let you return the item.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says the right controller has a little drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in your hand, super responsive and great design!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox elite controller

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it, paddles are a huge help. Been working for over a year now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice aesthetic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning due to inability to find paddles locally however, this was a very nice controller. If the opportunity arises, I'll grab one again and throw some paddles on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product help boost the gaming experience highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this for someone as gift they are really happy about having it ,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price of admission

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's expensive for a controller but totally worth it compared to the older elite controller. Build quality is so much better with no glued on grip pieces like the older controller, ability to customize stick tension, and durable materials. After using the elite controllers it's a serious downgrade using regular xbox controllers again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're enjoying the superior quality and enhanced customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Niice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with I like the feel of this controller over the older model. Remapping was a breeze since my console recognized the other model controller was mapped previous to connecting it. I havent really had the chance to use it yet but i have it set up to knock some heads off in Call of Duty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth 160 bucks? No. Is it a great controller? Yes. It's actually a really nice controller. The rubberized faceplate is really grippy and comfortable and the interchangeable buttons are nice too. I've only found use for the paddles in racing games for shifting but I'm sure theres other uses for them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are glad to hear that you are enjoying the comfortable feel and paddles of the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft