Customer Ratings & Reviews

I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.

Bought this as a replacement for my old Elite that went out. Haven't had any troubles out of it outside of a little stick drift, but that's expected.

It is pretty good it appears to have minor stick drift but im pretty sure all the elite series 2 controlloers come equipped with some sort ofbstick drift

This is my favorite color scheme, and the controller works perfectly.

The purchase was listed as open box excellent condition. A thumb stick and the cable were missing. I also had to replace a few internal components of the controller to get the controller in working condition. It appeared to have been heavily used. Other than that, these controllers are amazing.

I purchased this controller to replace my Wolverine Chroma from Razer. The idea behind the swtich was the integration of this controller and with the NOW ability to map keyboard functions to it. This is a huge win for those who PC game and console game as well. The Razer Wolverine Chroma, a good controller for sure, has no plans to support that mapping feature, which became somewhat of a dealbreaker: Overall, the feel, ease of use , and the profile functions on the controller are top notch and will be sticking with this controller for a long time.

My gameplay in FPS games has increased 100%. I love the paddles on the back so my thumbs never leave the joysticks. Strongly recommend if you’re a hardcore shooter gamer.

The controller is very well made and the options fit customization are phenomenal. It's also very nice that it comes with a hard shell carrying case to store it and the extra pieces in.

I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

I got this to replace my Elite Series 2. Ive had the series 2 for over 2 years and its just wore out. The core is great because I already have rhe paddles. I hope I get another 2 years out of this contoller. Loving it so far!

I love the look of this controller and how it feels in hand; however, once you start using the paddles on the back of the controller playing a game it feels very small and sometimes accidentally clicking the wrong paddle. It is very nice for sure and I love how customizable it is, but needing to go into settings for connected devices, then to finally being able to set it all up how you want… it can be kind of annoying.

I got this as a replacement to my Elite v1. It’s subtly different, it feels better in my hands and the grip feels better than the original. The change to USB-C is a welcome addition, and the charging dock is cool. This is the ultimate controller and it’s forward compatible to the newest console generation.

Great controller it makes playing more enjoyable the grips allows for hours of playing

While the Elite controllers are far superior to the regular ones, they are still full of wearing parts, and prone to being dropped or mistreated. We had a teen boy in the house, and had the first version of the Elite controller, and so we got the GeekSquad protection thinking we wouldn't use it, but it's not that expensive so what the heck. I can not tell you how many times the GeekSquad plan has saved the day. I think that first series controller got replaced 3 times before the series 2 came out! Now that the series 2 was released, people are discovering problems with it. SO, that's even more reason to get that GeekSquad protection on it! I think this controller is like version 2 of series 2 in the Elite controller lineup or something like that, and they may have worked out all the problems, but I think it's still better safe than sorry. So I'd say get that GS protection on it, otherwise the Elite is a waste of money as it will most likely break at some point.

This controller is awesome! Very good button and connectivity responses.

Better grips, long lasting internal battery. Great buy

Upgraded stock controller, haven’t set it down longer than five minutes when im home. Definitely worth the money wish I would have done it a while ago

I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

Second purchase for kiddos. Great controller. No changing batteries, just charge. Many configurations to suit needs for different games. Highly recommend

The controller is a good upgrade from the series 1 controller. The controller is lighter and feels much better. It uses at usb-c charging cable I'm glad I upgraded phones to the Note 10 plus. I mostly play three games and being able to program three profiles to the controller is great. Playing with it on COD is great and really fun.