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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 16,890 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent controller. Just too expensive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and nice controller. Everything is very smooth and case is super nice. Only reason I give 4 star is because I feel the price for what you get is too high.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An Awsome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand. Back buttons are located in a great spot. The extra stick options are a great combo of options. The battery life is great. The whole package is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you are playing FPS titles. Quality is top tier, however the grips are still not the best. Microsoft should take a look at using similar material that is used on the Scuff controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller simply returned it for the regular elite 2 with the case and paddles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC controller EVER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It's so customizable and durable. The grips are truly non-slip. I play video games for hours and my hands to get sweaty, but they never slip due to the high quality material of the controller. I have used all other types of controllers for the PC and this by far is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for husband couple years ago i I think. He likes it a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays video games a lot so the remote gets used and abused. The remote usually last him about 8 months until it starts to have issues. So GET the warranty. For some reason he loves this remote and will only buy this remote. I don’t play video games so I’m not sure how durable remotes are suppose to be, but he’s gone through a few of them. The warranty isn’t cheap but it’s cheaper than having to buy a new remote every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product if you buy the accessories case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully customizable within windows set dead zones color for the xbox button. Configure trigger as a one touch so it acts like a mouse click as soon as they are pressed or make them better for a throttle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best i had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, is easy, fast, the best that i had. i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller out there!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I recommend this to anyone who is a true gamer and looking for an amazing controller that you won’t ever have to buy batteries again. Also the extra buttons you can set to any button and also set up three different profiles for different games. With a switch of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and excellent experience. I have being using it as my primary gaming controller ever since the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Amazing idea, garbage quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have an unlimited budget to throw at repairs, extended, warranties, and replacements you should not buy this controller. When you get it, everything is wonderful. It’s hefty, customizable, and has features that are almost impossible to do without after you’ve experienced them. Then, the Y button stops working after a couple of weeks, so you return it. You get a new one that works better - for two months. Then your A button doesn’t register all presses. Luckily you have your warranty, so you now are on your third one (but out an extra 40 for a new EW because you can’t trust the build quality). Things are ok for the best six months. The A button doesn’t always register soft presses, but you learn to live with it. Then the left bumper stops working. You check with MS but you are now a month out of warranty so they want to charge you 100 dollars to fix. Luck you, you have the EW from BB, and if you want another you can pay even more! Now the controller that was a luxury at 180 will bring you to 300! And there is no guarantee the next one, or the next one, or the next one will last. It’s pathetic how little support MS offers for such an expensive and supposedly high quality accessory. Just pass, because once you used paddles with Forza there is no turning away from this dumpster fire.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I've ever bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this controller is quality. It feels INCREDIBLE. This is the best controller I have ever bought, to date. The buttons, triggers, and sticks feel very well made and the customization options are excellent. It's expensive but if you care about quality, this is THE controller to get for Xbox and mobile/computer gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that this Xbox Elite Wireless Controller Series 2 is the best controller you've ever bought. Thank you for sharing how comfortable and well made it is for you, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing I’ve ever purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great overall the controller is great I love it and it works very good

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller and how intuitive it is to use. It response quickly and like the customization of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exceptional! I was not a fan of the all-black but works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy, a few things that would need improvements would be a removable joy stick because they seem to loosen pretty bad and the tightening sometimes its either too tight or too loose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this right know.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. If you are used to use Xbox controller this is an improvement, a must get item. Better quality than all the other custom controller, plus all the extra features and changes you can do in the app! Don’t think it twice. Get this if you want to get advantage on the game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are taking advantage of your new device's customizable interface! No matter your game of choice or playstyle, we've designed your new Xbox Elite Wireless Controller Series 2 to offer the very best user experience, and the most in-game control available on the market today. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for hardcore gamers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller I’ve ever had. Awesome for any game, from Elden ring to Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for xbox users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an OEM controller, its great. Durability and longevity really depends on your use. Make sure to get the 2 year extended warranty from Microsoft only. You can buy paddles for cheaper third party

    I would recommend this to a friend