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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 16,890 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Extremely smoth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect when it comes to performance, the only thing i dont like is that it did come with a case and extra parts like the gen 1 had... other wise its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Hefty Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't really think it's worth the full price, I got it on sale and used certificates to lower its cost even further, it's definitely an awesome controller. It's a solid, good-weighted controller. The grip texture around the entire grips is great. It just feels really good in your hands. Being able to tighten the tension on the control sticks, swapping out the sticks or the D-Pad for the other ones, all super easy to do. My one complaint is the lack of the share button the newer Series X/S controllers have. Since I got this after having one of those controllers, I definitely notice it missing. If they would patch an update to be able to remap the "preset switch" button to be the share button, this would be the perfect controller in my opinion, but for those who don't use the share button that often it's already at that perfect level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OEM upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any other generation. Used all controllers from original Xbox, Xbox 360, Xbox One S, Xbox One X and Xbox Series X. This one is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller had zero issues. Batteries seem to hold up.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Amazing controller but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than 3 months after purchasing the left stick is already drifting. Other buttons are also starting to feel like they’re underperforming. Very surprised considering I try to be as gentle as possible while using it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fern,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance as soon as possible. They can be reached here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different from the Elite gen 2, however if you are looking for a different color go for it, just keep in mind this is the cheap version it does not come with the peddals, sold separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are great for customizing from game to game, having three different presets you can setip any way youd like its awesome. If you’re looking for that step up in gaming, this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller at an even better price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new elite colorway. Doesnt come with charging case or paddles but I found these useless on my first elite. I usually just charge it with the cord and buy colored paddles off of amazaon anyways (20$ for colored paddles)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought it in the cyber monday promotion. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if you have arthritis issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about the price of this controller, but I am so, so, so glad I went through with buying it. I suffer from hand and thumb issues, and wanted to try a different controller. This Elite Series 2 was recommended by almost every site I researched, and by multiple arthritis forums. My other option was to cut down on my Xbox play time, but right now it helps keep my hands and mind busy during my layoff from work due to quarantine. The features that I (and my hands!) appreciate the most are the extra paddles on the back, and the ability to customize the tension on the joysticks. That was a lifesaver for my poor hands! I prefer the tension to be on the tightest setting so my thumb joints don't have to stretch so far to manipulate the joysticks. I also further adjusted their tension in the controller customization in the Xbox Accessories app on my xbox. It is only day 2 that I have had it, and it's gotten a few hours of use, and I absolutely love how accessible and customizable it is. It is a bit on the heavy side, but it is the only mark against it in my book.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      We're thrilled that the Xbox Elite Wireless Controller Series 2 has improved your gaming. It's great to hear that you're a fan of its back paddles and customization features, too. Thank you for sharing your wonderful experience; we hope you continue to get many more hours of gameplay out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Button stuck out of box, but will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look and feel of the controller, having owned an originally elite. ‘A’ button stuck fresh out of the box, had to return it, were our of stock, will probably buy again next time I wonder into store, elites are worth the money, just need to find another

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We are happy to hear that you are enjoying the look and comfortable feel of the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cant go wrong really

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition. Not a single blemish and the controller itself performs amazingly. Got some heft and you really appreciate the fine tuning freedom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternate purchase over the elite controller. Same functionality as the elite , minus the paddles. To be honest , i barely use the back paddles and charges just the same as any other xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Super responsive and charges quick. The design pattern is great, the buttons are durable,

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Mr. Zepers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately did not come with buttons under it. Make sure to get the elite version...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller I Ever Used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this controller, it's just awesome! I'm normally a PS guy, however bought a Series X and this controller is the only controller someone should use. It changed the way I game 100%. If you're concerned about the price, don't be it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is One of my best controller when I play on Warzone it helps me to do allot more things faster and feels nice just have to get used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller. But still get the warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best XBOX controller however all xbox controller suffer from stick drift so by the warranty. The features are the best in the premium controller market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Definitely worth the money. My nephew is happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works super fine and you feel the quality and it’s magnificent!!

    I would recommend this to a friend