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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 16,890 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Soild controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild product. If you have issues with buttons sticking clean with q tip and alcohol.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller as a refurbished product yet it still seemed brand new when I got it! Controller still has no issues after having it for roughly a year. No stick drift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and even better customer service. Would purchased for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my spouse. He was very happy with it. He likes that you can change out the buttons and pads to completely customize the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bday gift for college student - he loves it! College is hard, gaming helps a great student check out for a while. This controller just makes it more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Xbox Series X controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly can not consider any cons f owning this Elite controller. It enhances your gameplay experience in such a remarkable way. Definitely a must own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Everyone at the store was very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller, hands down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series 2 is the best controller I've ever owned, and getting the protection plan from Best Buy (I have total tech now, so it's included in every purchase at no extra cost) was a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase, the controller has a great grip and the buttons feels so smooth. It really gives you a better game experience. Im already thinking of buying a 2nd one for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow! What a improvement!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series 2 Elite controller blows the series 1 away on all accounts. Far and away the BEST controller I have ever used. I had one issue with this (the series 1 had many). The first one I got had some issues with the "A" button but exchanged it no problem and its been nothing but awesome since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant stress how amazing this controller is. Ive owned Xbox since the OG and after getting a PS5, the Dualshock 5 was so good it left me wanting more on xbox. Boy did this controller deliver... The Quality is unmatched, from the rubberized grips to the metal swappable dpad and not to mention the suuuper satisfying magnet when you click in new Thumbsticks of all lengths, sizes, and feeling. The ability to press ABXY without lifting off the thumbstick(and adjust the resistance of said thumbsticks) is an absolute gamechanger(or any other button with the Mappable Paddles). It doesn't end there, i love the hair triggers on this controller. You have the full pull, like a standard controller, or a medium setting and my personal favorite, just a little tap. The piece de resistance is the case it comes with THAT HAS A BUILT IN DOCK AND W/ USB C PLUG BEHIND THE CASE. For those wondering if the money is worth it, YOU WILL NOT BE DISAPPOINTED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, the people who sold it to me were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Impeccable!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Great feel and built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for casual or competitive!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, better that the elite 1. I use it for both competitive an casual gaming on a broad spectrum of gaming genres! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite series 2 controller is a lot more comfortable to hold then the original elite controller. The controller comes with it's own charging base and the controller has a built in rechargeable battery and bluetooth. It's an all around great controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the comfortable feel and built-in rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Easy to take apart and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great, has a very nice feel to it, heavy well made. Easy to use I highly recommend this controller if you want to step up your gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller by far can set up to my own configuration and tension

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Controler for XBOX ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and how smooth and easy it is to play. I have had it for a month or so and its still feels and performs awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughts on Xbox Eilte Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox eilte controllers. The dumbsticks and the grips feel are really smooth. It works well when connecting to your PC.

    I would recommend this to a friend