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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 16,888 reviews
  • Rated 5 out of 5 stars

    Best PC controller for Steam games

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth controller to play with Steam Input and take advantage of the additional paddle buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Elite Wireless controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son that had been wanting one of these, it wasn't on sale, however I used my Best Buy points for a discount. My son loves it & says it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control, doesn’t come with back paddles, no big deal here but if looking for a true elite control not this in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers stoped working but overall a really good controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Great quality. RGB led. Comes with charging case and cable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic for the enthusiastic gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller gave an undoubtably edge and was a fantastic upgrade from the old elite controller. The RB and LB on the original popped out on me and a few friends. Haven’t had any concern with that with the new one. Love the rechargeable battery and the charge stand in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product. Batterie life is outstanding and the overall feel and quality is top notch.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller. Easily gets stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I LOVE the elite controller. It’s great to use, has great features, and feels so comfortable. Definitely prefer it over the regular controller. I have had 2 in the last 3 years though because it is known for how easily it gets stick drift. I basically only play FPS (apex specifically), and the stick drift happens randomly and seems unfixable. Luckily, there is a warranty with microsoft for this so you can repair it but you shouldn’t have to repair a $200.00 controller that is always taken care of (placed in case every time after use and never dropped).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. Much more responsive. A little bit heavier than the normal one that comes with the Xbox, but feels to be much better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup an open box item. Like new with all the extra part. The ability to customize different functions makes the extra cost worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Replacement plan is a must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything in the box that was included. Firm grip, everything it was suppose to be was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was well maintained and works great, the product was also in good shape when it he product was opened

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty. This is my 3rd elite 2. Phenomenon controller but they get stick drift after months. The second one I bought did not even get much use and got it. Best Buy has been great with honoring the warranty at least.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super high quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, helped me actually be able to keep up with my friends when playing games. Super high quality and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Fans must have this Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, love the additional paddles and the adjustable joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This are Xbox best controller hand down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paddles but it took me time to get used to them. The controller has been disconnecting at random times every few days not sure if something is interfering with the signal. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, controller works great and I use it daily with no issues- 5 star customer service and products-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. I use this to game on PC and console and it works very well. The buttons are sleek and they dont get stuck like some cheaper controllers I have bought. Would definitely purchase again.

    I would recommend this to a friend