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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 16,888 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great specs, great battery life, works very well for fps games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a BIG upgrade over the Elite Series 1 controller but doesn't fix all of the flaws. It warrants a five star review because it's the best gaming controller I've used (haven't tried the new PS5 controller yet).

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    already stick drifting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller was not worth it & I would not buy this again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller great for Xbox and pc too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I’ve come to expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time finally came to replace my series one elite. The improvements over the series one justify the increased price, especially the adjustable tension thumb sticks. Worth every penny. I’m confident I’ll get a few years out of this like I did with my series one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated features. Thank you for sharing your experience and we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you already have a complete set at home that way you dont need to buy the extra bottons after

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    Worked for 3 months - no new replacement offered

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the end of July '21. In the beginning of Nov '21 the right bumper and the A button both started going out. The buttons work sometimes, but do not always work when pressed. I have taken great care of this controller and have had controllers for years without any buttons going out. Best Buy won't let me swap it out for a new one because the purchase was made too long ago. It is under a 1 year warranty with Microsoft, but to fulfil this warranty I will have to send the controller off and let them perform some tests on it (who knows how long this will take during which I will have no controller). Then if they determine something is wrong with it they will send me a REFURBISHED controller. I spent $200 on this, used it for only 3 months, it crapped out, and now the best I am being offered is a refurbished replacement.. Stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive, but worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight, the triggers, the sticks... everything is on a different level. Comes w a charging case & a bunch of different add ons. Justifies the price. Heard about durability issues, but I’m sure if you put it back in it’s case you should be good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Omar,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad are enjoying the design and charging case. We hope it elevates your gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for pc gaming, replaced xbox elite for this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little bit to get use to it because i grew up on ps controllers but These controllers are on the spendy side but the quality is amazing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller is built much better than a standard xbox controller. The sticks are also a huge improvement over the standard controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My elite remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote and great features great weight on it ready to go home and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent per usual. This is my third one and I really enjoy it for PC play and my xbox. I do wish they would come out with an elite version with mechanical triggers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller and only controller i will ever use. Custom button long lasting battery ehat more can i say !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for any Xbox gamer. I have the protection plan on this, which I would highly recommend! I've already replaced 2 previous controllers, not because of the quality of it, just because of how much it gets used (and probably dropped).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller, highly configurable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and highly configurable. The windows configuration app is a plus to fine tune every aspect of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller I have bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for FPS games like call of duty that’s why I got it the paddles on the rear make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Chistmas present for my grandson. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and customize to your needs for all gaming styles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and plays great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the color, it helps if you already have paddles and thumbsticks that way this is really plug and play since it's a great price.

    I would recommend this to a friend