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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 16,888 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best of the best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I have ever bought, probably THE best. This thing can be customized in many forms to your hearts content. Trust me when I say, you will see improvements with this controller

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s worth it, the core was exactly what I needed since my last controller had sick drift and a messed up button .

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great idea, terrible quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how its battery free. Trigger guards are great. Dont think I'll ever be able to go back to a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I think this is way better than the first elite controller. Feels so much more quicker, smoother and more grippy for intense moments for FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased ever. amazing quality im so nice at fornite and cod bc of this controller highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. When you need another one, you're going to buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Controller, Bad Paddles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller a lot but I got two bad ones in a row. The bottom left paddle button came loose right out of the box, and this is the controller I got in replace of the first one, which had bad bumpers. I hope I did not get a refurbished device....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this controller.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out using the first Elite controller. It lasted for several year before I replaced it with the Elite series 2. After about a year and a half the left thumb control stick stared drifting. I replaced the first Elite series 2 with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided it was time to upgrade i was always on the fence on getting this item but when I saw for a good fair price i got on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this control for everything it offers like premium quality and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, completely changed my gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing and sales team was Knowledgeable and helpful in purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this controller. He says its better than a standard one and is customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for pc gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for competitive gameing the paddles locations are my favourite from any controller. feels premium materials

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller every

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever made. Period. Reassign the usual controls to back paddles or create a macro for a quick one button press that would have taken 2 button presses to accomplish, like going from standing to laying down without stopping at crouch

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are loving how customizable the Xbox Elite Series 2 Controller is. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great quality product, could include more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's the quality you expect. I've had the elite series 2 controller for years and wanted a second one for my other Xbox. It was an easy choice to grab this one without the need for the complete bundle. My only complaint is that i feel it should include at least one pair of tabs for the back to give you a bit more customization. Understandably it is the "core" version, but if I'm buying the controller for this much, which has the same functionality of a standard controller out of box, i do feel it should include just those two extra items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller it is very sturdy and i like that i don't have to remove the battery. It just feels better in my hands then the normal xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end premium controller, highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for high end premium controllers, this is it. Absolutely perfect feedback and the most comfortable controller i have every used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 is King Of The Kings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 controllers are *THE BEST* Xbox controllers on the market. Yes a bit pricey but it literally feels like you're bringing a gun to a knife fight. The way it feels & the way it holds up, along with the built in battery makes it the best of the best!

    I would recommend this to a friend